Mindful Manners Modern Etiquette for a Better Life

by Mitchell, Nancy R.

• ISBN13: 9780785837282
• ISBN10: 0785837280
• Format: Hardcover
• Copyright: 2019-07-09
• Publisher: Crestline Books

Summary

Mindful Manners succinctly explains everything you need to know to successfully maneuver the world today, from proper networking to giving the perfectly tasteful toast.

We need only to look around our communities or visit social media to know there is an etiquette crisis. With rudeness rampant and civility on life support, it’s time for us to take a hard look at ourselves to determine if we are contributing to the problem or combating it.

Enter: Mindful Manners: Modern Etiquette for a Better Life, a common-sense examination of etiquette as an operating system for living life with kindness and courtesy while we work, play, drive, dine, and shop in our physical and virtual communities. Arranged by events and settings, you'll learn how to decode proper dining habits, wedding decorum, the secrets behind successful job interviews, and much more.

Mindful Manners jettisons the old-school notion that etiquette is nothing but stuffy rules on how to properly hold a teacup. Modern etiquette is a powerful tool that can help everyone feel comfortable and confident in a variety of situations, whether you're building personal and business relationships, demonstrating respect for others, or trying to live a life that flows more smoothly.

Author Biography

Nancy R. Mitchell is an established protocol and etiquette consultant and advisor with more than 35 years of experience in the field. Currently, she is an adjunct faculty member at the George Washington University, Washington, DC, where she developed and teaches protocol courses in the School of Business and Public Management's Event Management Certificate Program. For more than two decades, she served as director of special events and protocol at the US Library of Congress, the world's largest library and cultural center. In her position there, Ms. Mitchell and her staff coordinated the institution's major special events, visits of heads of state and other dignitaries, fundraising galas, conferences, and meetings. As the Library's chief protocol advisor, she served as liaison to the White House, the US Department of State, Congress, the Supreme Court, and other government agencies, embassies, academia, and corporations.
 
Ms. Mitchell owns The Etiquette Advocate, a firm providing etiquette and protocol training and consulting to corporations, non-profit organizations, government agencies, embassies, universities, and the travel and hospitality industry. She is quoted on matters of etiquette and protocol by CNN, ABC Nightline, Martha Stewart Living Radio, The New York Times, The Washington Post, the Washington Business Journal, the Associated Press and Washingtonian magazine, and has been featured on ABC Good Morning America, Fox News, and National Public Radio. She is co-owner and founding partner of the firm, Protocol Partners-Washington Center for Protocol.

Table of Contents

TABLE OF CONTENTS 
 
 
INTRODUCTION
Chapter 1 YOUR PERSONAL BEST 
Prepare for Success  
Building Your Brand 
Appearance and Attire  
First Impressions  
Clothes Encounters 
Gauge in Brain  (Formal vs . Informal) 
Hygiene and Grooming Guide   
Posture  
11 Grammar
Swearing and Offensive  Language  
Time Sensitivity   
Feedback 
My Space  
Wrap Up 

Chapter 2 PEOPLE SKILLS
Take a Hard Look at  Your Soft Skills 
Connecting and Building  Rapport 
Listening Skills  
Conversational Skills  
Body Language  
Handshake and Other  Greetings
Introductions Playbook
Name Game 
Networking Etiquette 
Disability Etiquette 

Chapter 3 YOUR WORLD
Living with Manners  
Retail Rudeness  
Medical Office Manners  
Etiquette of Worship
Parking Lots and Garages  

Chapter 4 FUN AND FITNESS
Entertainment
Health and Fitness 

Chapter 5 MANNERS HIT  THE ROAD
Getting There   
Hotel Hospitality  

Chapter 6  COMMUNICATING  COURTESY 
Thank-You Notes and Letters  
Business Letters 
Words of Condolence
Grammar Review 

Chapter 7 GOING SOCIAL
Cell Phone Courtesy  
Texting 
Social Media 

Chapter 8 BE OUR GUEST
Invitations   
Receiving an Invitation   
Party Playbook 
Houseguest Handbook 
Gifts—General Guidelines 
Party Protocol  

Chapter 9 MANNERS GO  TO WORK
Job Interview Etiquette 
You’re Hired! 
Welcome Aboard 
Gender-Neutral Courtesy  
Business Cards—Owner’s Manual 
Meetings Manners 
EZ Email Etiquette  

Chapter 10 DINING DECODED
General Guidelines
Tabletop Tour 
Dining Styles 
Restaurant Dining
Customer Courtesy
Fast-Food Finesse  
Food-Service Glossary
  
Chapter 11  DOWN THE AISLE
Determine Your Vision 
Timeline 
Save-the-Date  Announcements 
Invitations 
Ceremony 
Reception 
Gifts
Thank-You Notes