Foreword | |
Preface | |
Acknowledgments | |
Suggested Readings | |
Introduction | |
Ethical Commitments of Health Care Managers | p. 3 |
Humanity as an End | p. 3 |
About This Book | p. 6 |
Appendix I.A: American College of Healthcare Executives | |
Code of Ethics | p. 11 |
Ethical Policy Statement: Impaired Healthcare Executives | p. 16 |
Appendix I.B: American Hospital Association | |
Ethical Conduct for Health Care Institutions | p. 18 |
Theories of Moral Obligation | |
Abortion Policy at XYZ Community Hospital | p. 25 |
Baby Doe: Care of Severely Damaged Neonates | p. 29 |
Part II Commentary: The Diversity of Theories of Moral Obligation and the Implications for Health Care Management | p. 39 |
What Theories of Moral Obligation Are and How They Differ | p. 40 |
The nature of theories of moral obligation | p. 40 |
The types of theories of moral obligation | p. 41 |
Act versus rule applications | p. 42 |
The origins of theories of moral obligation | p. 42 |
Application of Theories of Moral Obligation | p. 43 |
Dealing with Conflict in Theories of Moral Obligation | p. 46 |
Consequences of unresolved conflict | p. 46 |
Some actions to avoid | p. 46 |
Options for the health care executive | p. 47 |
Conflicting Prima Facie Obligations | |
Providing References | p. 53 |
The Doctor, the Patient, and the DRG | p. 57 |
Terminating the Employment Contract - The Abortion Case, Part Two | p. 61 |
The End of Life: Assisting Families and Clinical Personnel with Terminal Care | p. 63 |
Tough Transplant Questions Raised by Baby Jesse Case | p. 67 |
Part III Commentary: Dealing with Conflicting Moral Obligations - Negotiating the Slippery Slope | p. 73 |
How Conflicting Obligations Arise | p. 73 |
Relationship between Prima Facie Conflicts and Nonmoral Management | p. 74 |
How Good Nonmoral Management Contributes to Solving the Cases | p. 75 |
Reference letters (Case 3) | p. 75 |
DRG management (Case 4) | p. 76 |
The moral grounds for resignation and termination (Case 5) | p. 77 |
Terminal care (Case 6) | p. 78 |
Transplants (Case 7) | p. 82 |
A Theory for Dealing with Prima Facie Conflicts | p. 83 |
Required assumptions about moral obligations | p. 83 |
Guiding the organization's prima facie selections | p. 84 |
Applying the rules for managing conflicting obligations to clinical areas | p. 88 |
Improving Virtue | |
The Question of Venial Sins | p. 93 |
Dr. Burt of St. Elizabeth's | p. 95 |
Commodore Quinn and Captain Hodges | p. 103 |
John McCabe and Blue Cross and Blue Shield of Michigan | p. 111 |
Part IV Commentary: Building the Virtuous Health Care Corporation | p. 125 |
The Concept of Moral Virtue | p. 125 |
Can Nonmoral Actions Promote Moral Virtue? A Review of the Cases | p. 126 |
Why Lead a Moral Life? The Personal Promotion of Moral Virtue | p. 130 |
When Is Command Moral? | p. 132 |
The moral justification for authority | p. 133 |
The moral obligation of authority | p. 134 |
Is Punishment Wise? The Uses of Blame and Retribution in Management | p. 134 |
Can a Manager Be a Moral Leader? | p. 135 |
Promoting moral virtue by example | p. 136 |
Nonmoral actions that promote moral behavior | p. 136 |
Part IV Epilogue: Follow-up on the bases | p. 141 |
St. Elizabeth's | p. 141 |
Commodore Quinn and Captain Hodges | p. 141 |
Blue Cross and Blue Shield of Michigan | p. 145 |
About the Author | p. 153 |
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