More Innovative Redesign and Reorganization of Library Technical Services

by Eden, Bradford Lee

• ISBN13: 9781591587781
• ISBN10: 1591587786
• Format: Paperback
• Copyright: 2008-12-30
• Publisher: CLIO

Summary

This book follows the author's successful Innovative Redesigns and Reorganizations of Library Technical Services, with even more case studies and surveys. As before, it focuses on ways that technical services departments in libraries are meeting the challenges of new formats, new work duties, and changing jobs in the wake of less money and a decreasing job force. Brad Eden's international cast of contributors represent the best in practice; and topics cover such essentials as the impact of computers and technology on workflow enhancement (particularly Web 2.0), changing staff roles, and communications challenges. All in all, a plethora of new ideas for tech services heads and staff in libraries and larger organizational institutions determined to maintain the relevance of their department.

Table of Contents

Introduction	p. ix
Technical Services-Gone (and Forgotten)	p. 1
Introduction	p. 1
Overview	p. 1
Environmental Scan	p. 2
Drivers	p. 3
Technical Aspects	p. 4
Critical Success Factors in Outsourcing	p. 5
Key Factors in Selecting Suppliers	p. 7
Quality Assurance	p. 8
Communication	p. 8
Conclusion	p. 9
References	p. 9
Beyond the Catalog: The Evolution of the Technical Services Librarian at Miami University, Oxford, Ohio	p. 11
Same Mission, Different World	p. 12
Miami University Libraries	p. 13
Focus on the Mission, Not the Job	p. 15
Foster a Culture Supportive of Innovation	p. 16
Recruit and Hire for the Potential to Innovate	p. 17
Conclusion	p. 18
References	p. 18
From Technical Services to Collections Management: The Evolution of Technical Services in a Medical Library	p. 21
An Overview of Technical Services/Collections Management, 1986-2007	p. 22
Serials at HAM-TMC Library, 1997-2007	p. 25
Extending the Vision	p. 29
Conclusion	p. 35
Endnotes	p. 36
Technical Services Reorganization in Law Libraries: A Survey	p. 39
The Survey and Department Size	p. 41
Position in the Library	p. 42
Multigenerational?	p. 42
Issues Affecting Reorganization	p. 42
Promoting Good Working Relationships	p. 43
Reason for Your Technical Services Reorganization	p. 43
The Role of E-Resources, Metadata, and Digital in Technical Services Change	p. 44
Planning a Reorganization	p. 44
Reorganization Structures	p. 44
Has Your Position Changed? What Factors Influenced That Change?	p. 45
Summation	p. 46
Endnotes	p. 46
Appendix to Chapter 4: Survey	p. 47
Creative Ideas in Staffing: Shared Responsibilities, Hybrid Positions, and Taking Full Advantage of the Connections Between Public and Technical Services	p. 53
Conclusion	p. 62
Endnotes	p. 63
Making Room for the Future: Facilitating Change through Technical Services Reorganization at Northwestern University Library	p. 65
Introduction	p. 65
Organizational Environment	p. 66
Strategic Planning	p. 67
The Decision to Reorganize	p. 67
The New Administrative Structure	p. 70
Technical Services Challenges-New and Not-So-New	p. 73
The New Division	p. 77
Whither Serials?	p. 80
The New Departments	p. 81
Location, Location, Location	p. 82
Anticipating Success	p. 83
Sizes of Change: Improving Technical Services Efficiency at a Regional Public Library	p. 85
Structure and Function	p. 86
Trouble in the Wilderness	p. 87
Multiple Answers	p. 89
Processing	p. 91
The Future	p. 94
Conclusion	p. 94
Endnote	p. 94
References	p. 94
Staffing Trends in Academic Library Technical Services: A Qualitative Analysis	p. 95
Technological Changes, Technical Services, and Experience	p. 96
Selection Criteria	p. 96
Findings	p. 97
Discussion	p. 101
Conclusion	p. 102
References	p. 103
Appendix to Chapter 8: Technical Services Survey	p. 104
Library 2.0 and Technical Services: An Urban, Bilingual Community College Experience	p. 107
Web 2.0 and Library 2.0: An Interpretation	p. 108
Library 2.0: Implications for Hostos Community College	p. 110
Social Bookmarking, Tagging, and Folksonomy	p. 111
Conclusion: Training, Buy-in, and Participation	p. 121
References	p. 121
Web 2.0 and Technical Services: Reorganizing Workflow around Collaborative Interfaces	p. 123
Introduction	p. 123
Literature Review	p. 124
Case Study	p. 125
Conclusion	p. 134
References	p. 135
Index	p. 137
About the Editor and Contributors	p. 149
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