More Process Patterns: Delivering Large-Scale Systems Using Object Technology

by Scott W. Ambler

• ISBN13: 9780521652629
• ISBN10: 0521652626
• Format: Hardcover
• Copyright: 1999-01-13
• Publisher: Cambridge University Press

Summary

With his new book, More Process Patterns, Scott Ambler picks up where Process Patterns left off. In this book, the author presents process patterns for the second half of the development lifecycle. He covers the Deliver phase and the Maintain and Support phase of large-scale, object-oriented system development. Each presented pattern is based upon proven, real-world techniques and is geared toward medium to large-size organizations who need to develop software internally to support their main line of business. The book covers major management issues, such as people and risk management, and quality assurance. Developers and project managers who have just taken their first OO development course will find this book essential. It takes the true needs of software development and delivery into consideration, including cross-project, maintenance, operations, and support issues. This book uses the Unified Modeling Language (UML).

Table of Contents

Illustrations	xxi	(4)
Abbreviations	xxv	(4)
Foreword	xxix	(2)
Preface	xxxi
Chapter 1 Introduction to More Process Patterns	1	(40)
1.1 Exploring Object-Oriented Myths	2	(1)
1.2 What Is a Process Pattern?	2	(2)
1.3 Types of Process Patterns	4	(1)
1.4 The Object-Oriented Software Process	5	(3)
1.5 Serial in the Large	8	(3)
1.5.1 Initiate	10	(1)
1.5.2 Construct	10	(1)
1.5.3 Deliver	10	(1)
1.5.4 Maintain and Support	11	(1)
1.6 Iterative in the Small	11	(2)
1.6.1 Initiate	11	(1)
1.6.2 Define and Validate Initial Requirements	12	(1)
1.6.3 Define Initial Management Documents	12	(1)
1.6.4 Justify the Project	12	(1)
1.6.5 Define the Project Infrastructure	13	(1)
1.7 Construct	13	(4)
1.7.1 Model	13	(1)
1.7.2 Program	14	(2)
1.7.3 Generalize	16	(1)
1.7.4 Test in the Small	16	(1)
1.8 Deliver	17	(2)
1.8.1 Test in the Large	18	(1)
1.8.2 Rework	18	(1)
1.8.3 Release	19	(1)
1.8.4 Assess	19	(1)
1.9 Maintain and Support	19	(1)
1.9.1 Support the Application	19	(1)
1.9.2 Identify Defects and Enhancements	20	(1)
1.10 Delivering Incremental Releases Over Time	20	(2)
1.11 Incremental vs. Parallel Development	22	(1)
1.12 With a Little Bit of Glue to Hold It All Together	22	(2)
1.13 Quality Assurance	24	(1)
1.14 Project Management	25	(1)
1.15 People Management	25	(1)
1.16 Risk Management	25	(1)
1.17 Reuse Management	25	(1)
1.18 Training and Education	26	(1)
1.19 Metrics Management	26	(2)
1.20 Deliverable Management	28	(1)
1.21 Infrastructure Management	28	(1)
1.22 The Advantages and Disadvantages of the OOSP	29	(1)
1.23 Toward a Mature Object-Oriented Software Process: The SEI CMM	30	(2)
1.24 The Five CMM Maturity Levels	32	(1)
1.25 How the Rest of This Book Is Organized	33	(4)
1.26 What You have Learned in This Chapter	37	(1)
1.27 References and Recommended Reading	38	(3)
Part 1 Deliver	41	(106)
Chapter 2 The Deliver Phase	43	(16)
2.1 Initial Context: Entry Conditions to the Deliver Phase	45	(1)
2.2 Solution: How Work Generally Proceeds During the Deliver Phase	46	(3)
2.3 Solution: Project Tasks	49	(6)
2.3.1 Managing the Deliver Phase	49	(1)
2.3.2 People Management	50	(1)
2.3.3 Potential Risks During the Deliver Phase	51	(3)
2.3.4 Training and Education Issues	54	(1)
2.4 Resulting Context: Exit Conditions from the Deliver Phase	55	(1)
2.5 Secrets of Success	56	(1)
2.6 Process Checklist	57	(1)
2.6 What You Have Learned in This Chapter	58	(1)
2.7 References and Recommended Reading	58	(1)
Chapter 3 The Test in the Large Stage	59	(24)
3.1 Initial Context: Entry Conditions for Testing in the Large	60	(1)
3.2 Solution: Testing in the Large	61	(13)
3.2.1 Accepting the Master Test/QA Plan	62	(2)
3.2.2 Recording Defects	64	(1)
3.2.3 Regression Testing	65	(1)
3.2.4 System Testing	66	(4)
3.2.5 User Testing	70	(4)
3.3 Solution: Project Tasks	74	(4)
3.3.1 Managing the Test in the Large Stage	74	(1)
3.3.2 Training and Education	74	(1)
3.3.3 People Management	75	(1)
3.3.4 Quality Assurance	75	(1)
3.3.5 Potential Risks While Testing in the Large	76	(1)
3.3.6 Opportunities for Reuse	76	(1)
3.3.7 Metrics	76	(2)
3.4 Resulting Context: Exit Conditions for Testing in the Large	78	(1)
3.5 Secrets of Success	78	(2)
3.6 Process Checklist	80	(1)
3.7 What You Have Learned in this Chapter	81	(1)
3.8 References and Recommended Reading	81	(2)
Chapter 4 The Rework Stage	83	(14)
4.1 Initial Context: Entry Conditions for Reworking Your Application	84	(1)
4.2 Solution: Reworking Your Application	85	(5)
4.2.1 Prioritizing Defects	86	(1)
4.2.2 Fixing Defects	87	(3)
4.3 Solution: Project Tasks	90	(3)
4.3.1 Managing the Rework Stage	90	(1)
4.3.2 People Management	90	(1)
4.3.3 Quality Assurance	91	(1)
4.3.4 Potential Risks While Reworking Your Application	91	(1)
4.3.5 Opportunities for Reuse	92	(1)
4.3.6 Metrics	92	(1)
4.4 Resulting Context: Exit Conditions for Reworking Your Application	93	(1)
4.5 Secrets of Success	93	(1)
4.6 Process Checklist	94	(1)
4.7 What You Have Learned in This Chapter	95	(1)
4.8 References and Recommended Reading	96	(1)
Chapter 5 The Release Stage	97	(28)
5.1 Initial Context: Entry Conditions for Releasing Your Application	98	(1)
5.2 Solution: Releasing Your Application	99	(16)
5.2.1 Preparing for Release	100	(8)
5.2.2 Releasing the Application to Operations and Support	108	(4)
5.2.3 Releasing the Application to the User Community	112	(3)
5.3 Solution: Project Tasks	115	(6)
5.3.1 Managing the Release Stage	116	(1)
5.3.2 People Management	117	(1)
5.3.3 Training and Education	118	(1)
5.3.4 Quality Assurance	118	(1)
5.3.5 Potential Risks While Releasing Your Application	119	(1)
5.3.6 Opportunities for Reuse	119	(1)
5.3.7 Metrics	120	(1)
5.4 Resulting Context: Exit Conditions for Releasing Your Application	121	(1)
5.5 Secrets of Success	122	(1)
5.6 Process Checklist	122	(2)
5.7 What You Have Learned in This Chapter	124	(1)
5.8 References and Recommended Reading	124	(1)
Chapter 6 The Assess Stage	125	(22)
6.1 Initial Context: Entry Conditions for Assessing Your Efforts	126	(2)
6.2 Solution: Assessing Your Efforts	128	(10)
6.2.1 Assessing the Project and the Project Team	130	(6)
6.2.2 Documenting the Assessment	136	(2)
6.3 Solution: Project Tasks	138	(3)
6.3.1 Managing the Assess Stage	138	(1)
6.3.2 People Management	139	(1)
6.3.3 Quality Assurance	139	(1)
6.3.4 Potential Risks While Assessing Your Efforts	139	(1)
6.3.5 Opportunities for Reuse	140	(1)
6.3.6 Metrics	141	(1)
6.4 Resulting Context: Exit Conditions for Assessing Your Efforts	141	(1)
6.5 Secrets of Success	142	(1)
6.6 Process Checklist	143	(1)
6.7 What You Have Learned in This Chapter	144	(1)
6.8 References and Recommended Reading	144	(3)
Part 2 Maintain and Support	147	(52)
Chapter 7 The Maintain and Support Phase	149	(14)
7.1 Initial Context: Entry Conditions to the Maintain and Support Phase	153	(1)
7.2 Solution: How Work Generally Proceeds During the Maintain and Support Phase	154	(1)
7.3 Solution: Project Tasks	155	(3)
7.3.1 Managing the Maintain and Support Phase	156	(1)
7.3.2 People Management	156	(1)
7.3.3 Potential Risks During the Maintain and Support Phase	156	(2)
7.3.4 Training and Education Issues	158	(1)
7.4 Resulting Context: Exit Conditions from the Maintain and Support Phase	158	(1)
7.5 Secrets of Success	159	(1)
7.6 Process Checklist	160	(1)
7.7 What You Have Learned in This Chapter	160	(1)
7.8 References and Recommended Reading	161	(2)
Chapter 8 The Support Stage	163	(22)
8.1 Initial Context: Entry Conditions for Supporting Your Application	164	(1)
8.2 Solution: Supporting Your Application	165	(8)
8.2.1 Responding to Support Requests	165	(1)
8.2.2 Determining a Resolution	166	(5)
8.2.3 Resolving the Issue	171	(2)
8.3 Solution: Project Tasks	173	(8)
8.3.1 Managing the Support Stage	173	(4)
8.3.2 People Management	177	(1)
8.3.3 Training and Education	178	(1)
8.3.4 Quality Assurance	178	(1)
8.3.4 Potential Risks While Supporting Your Application	179	(1)
8.3.5 Opportunities for Reuse	179	(1)
8.3.6 Metrics	180	(1)
8.4 Resulting Context: Exit Conditions for Supporting Your Application	181	(1)
8.5 Secrets of Success	181	(1)
8.6 Process Checklist	182	(1)
8.7 What You Have Learned in This Chapter	183	(1)
8.8 References and Recommended Reading	183	(2)
Chapter 9 The Identify Defects and Enhancements Stage	185	(14)
9.1 Initial Context: Entry Conditions for Identification of Defects and Enhancements	186	(1)
9.2 Solution: Identifying Defects and Enhancements	187	(5)
9.2.1 Analyzing Software Change Requests (SCRs)	188	(1)
9.2.2 Prioritizing Maintenance Changes	189	(1)
9.2.3 Allocating Maintenance Changes to Configuration Items	190	(2)
9.3 Solution: Project Tasks	192	(3)
9.3.1 Managing the Identify Defects and Enhancements Stage	192	(1)
9.3.2 People Management	192	(1)
9.3.3 Training and Education	193	(1)
9.3.4 Quality Assurance	193	(1)
9.3.5 Potential Risks While Identifying Defects and Enhancements	193	(1)
9.3.6 Opportunities for Reuse	194	(1)
9.3.7 Metrics	194	(1)
9.4 Resulting Context: Exit Conditions for Identification of Defects and Enhancements	195	(1)
9.5 Secrets of Success	195	(1)
9.6 Process Checklist	196	(1)
9.7 What You Have Learned in This Chapter	197	(1)
9.8 References and Recommended Reading	197	(2)
Part 3 Tying Up Loose Ends	199	(130)
Chapter 10 The Project and Cross-Project Tasks of the OOSP	201	(80)
10.1 Managing Projects	201	(7)
10.1.1 The Mechanics of Project Management	203	(1)
10.1.2 Milestones	204	(2)
10.1.3 Secrets of Success	206	(2)
10.2 People Management	208	(7)
10.2.1 Working Together	208	(1)
10.2.2 Reward Systems	209	(1)
10.2.3 Politics, Power Struggles, and Other Realities	210	(2)
10.2.4 Staffing an Object-Oriented Project	212	(2)
10.2.5 Secrets of Success	214	(1)
10.3 Training and Education	215	(12)
10.3.1 The Expected Lifespan of Skills	216	(1)
10.3.2 Getting People Started with Objects	217	(5)
10.3.3 Successful Approaches to Classroom Training and Education	222	(1)
10.3.4 Successful Approaches to Mentoring	223	(1)
10.3.5 Secrets of Success	224	(3)
10.4 Quality Assurance	227	(6)
10.4.1 Quality Assurance Throughout Your Project	228	(2)
10.4.2 A Few Words About ISO 9000	230	(1)
10.4.3 Secrets of Success	231	(2)
10.5 Risk Management	233	(9)
10.5.1 The Sources of Risk	234	(2)
10.5.2 The Risk Management Process Pattern	236	(2)
10.5.3 Potential Risks Throughout Your Project	238	(1)
10.5.4 Secrets of Success	238	(4)
10.6 Reuse Management	242	(18)
10.6.1 Types of Reuse	244	(8)
10.6.2 Reuse Throughout Your Project	252	(1)
10.6.3 The Reuse Capability Model	252	(1)
10.6.4 Reuse Tools	252	(5)
10.6.5 Secrets of Success	257	(3)
10.7 Metrics Management	260	(8)
10.7.1 Why Should You Collect Metrics?	260	(1)
10.7.2 Collecting Metrics Throughout Your Project	261	(1)
10.7.3 Metrics Categories	261	(1)
10.7.4 Metrics Applicable to the Entire OOSP	261	(2)
10.7.5 Establishing a Metrics Program	263	(3)
10.7.6 Secrets of Success	266	(2)
10.8 Managing Deliverables	268	(5)
10.8.1 Software Configuration Management	268	(1)
10.8.2 The Qualities of Good Deliverables	268	(1)
10.8.3 Deliverables Throughout Your Project	269	(3)
10.8.4 Secrets of Success	272	(1)
10.9 Managing Infrastructure	273	(3)
10.9.1 Infrastructure Throughout Your Project	274	(1)
10.9.2 Secrets of Success	274	(2)
10.10 What You Have Learned in This Chapter	276	(1)
10.11 References and Recommended Reading	276	(5)
Chapter 11 Introducing the OOSP into Your Organization	281	(48)
11.1 The Capability Maturity Model (CMM)	283	(4)
11.1.1 The Five CMM Maturity Levels	284	(3)
11.1.2 Understanding the Key Process Areas (KPAs)	287	(1)
11.1.3 Mapping the Key Process Areas to Our OOSP	287	(1)
11.1.4 A Potential Schedule for Introducing Process Patterns Into Your Organization	287	(1)
11.2 Introducing Process Patterns Into Your Organization	287	(27)
11.2.1 Initiate--Getting Your Process Improvement Program Started	291	(5)
11.2.2 Diagnose--Assess Your Situation and Identify Your Goals	296	(3)
11.2.3 Establish--Organizing Your Process Improvement Program	299	(6)
11.2.4 Act--Defining Process Processing for Your Organization	305	(6)
11.2.5 Act--Implementing Processes	311	(1)
11.2.6 Leverage--Assess and Iterate	312	(2)
11.3 Rethinking Your Organizational Structure	314	(5)
11.4 Secrets of Success	319	(6)
11.5 What You Have Learned in This Chapter	325	(1)
11.6 References and Recommended Reading	325	(4)
Glossary	329	(32)
Index	361