Naturalistic Decision Making

by Zsambok,Caroline E.

• ISBN13: 9780805818734
• ISBN10: 0805818731
• Edition: 1st
• Format: Hardcover
• Copyright: 1996-12-01
• Publisher: Psychology Pres

Summary

If you aren't using the term naturalistic decision making,or NDM, you soon will be. Even as a very young field, NDM has already had far-reaching applications in areas as diverse as management, aviation, health care, nuclear power, military command and control, corporate teamwork, and manufacturing. Put simply, NDM is the way people use their experience to make decisions in the context of a job or task. Of particular interest to NDM researchers are the effects of high-stake consequences, shifting goals, incomplete information, time pressure, uncertainty, and other conditions that are present in most of today's work places and that add to the complexity of decision making. Applications of NDM research findings target decision aids and training that help people in their decision-making processes. This book reports the findings of top NDM researchers, as well as many of their current applications. In addition, the book offers a historical perspective on the emergence of this new paradigm, describes recent theoretical and methodological advancements, and points to future developments. It was written for people interested in decision making research and applications relative to a diverse array of work settings and products such as human-computer interfaces, decision support systems, individual and team training, product designs, and organizational development and planning.

Table of Contents

Series Editor's Preface	xi
Preface	xiii
Conference Participants and Affiliations	xv
PART I: ABOUT NATURALISTIC DECISION MAKING
Naturalistic Decision Making: Where Are We Now?	3	(14)
Caroline E. Zsambok
Intuitive, Deliberative, and Calculative Models of Expert Performance	17	(12)
Hubert L. Dreyfus
Naturalistic Decision Making and Related Research Lines	29	(8)
Lee Roy Beach
Michelene Chi
Gary Klein
Philip Smith
Kim Vicente
Progress, Prospects, and Problems in NDM: A Global View	37	(12)
William C. Howell
PART II: APPLICATIONS OF NDM RESEARCH: PERSPECTIVES FROM PANELS OF APPLIED RESEARCHERS
An Overview of Naturalistic Decision Making Applications	49	(12)
Gary Klein
Naturalistic Decision Making in Health Care	61	(10)
Marilyn Sue Bogner
Naturalistic Decision Making in Command and Control	71	(10)
Michael Drillings
Daniel Serfaty
Current and Future Applications of Naturalistic Decision Making in Aviation	81	(10)
George L. Kaempf
Judith Orasanu
Naturalistic Decision Making in Business and Industrial Organizations	91	(8)
Neal Schmitt
Training Decision Makers for Complex Environments: Implications of the Naturalistic Decision Making Perspective	99	(12)
Janis A. Cannon-Bowers
Herbert H. Bell
Naturalistic Decision Making Research and Improving Team Decision Making	111	(10)
Caroline E. Zsambok
Analyzing Decision Making in Process Control: Multidisciplinary Approaches to Understanding and Aiding Human Performance in Complex Tasks	121	(10)
Emilie M. Roth
Cognitive Task Analysis	131	(10)
Sallie E. Gordon
Richard T. Gill
Key Issues for Naturalistic Decision Making Researchers in System Design	141	(10)
Thomas E. Miller
David D. Woods
Naturalistic Decision Making Perspectives on Decision Errors	151	(12)
Raanan Lipshitz
PART III: RESEARCH REPORTS
Exploring the Relationship Between Activity and Expertise: Paradigm Shifts and Decision Defaults Among Workers Learning Material Requirements Planning	163	(12)
Lia Di Bello
Analysis of Decision Making in Nuclear Power Plant Emergencies: An Investigation of Aided Decision Making	175	(8)
Emilie M. Roth
Aeronautical Decision Making, Cue Recognition, and Expertise Under Time Pressure	183	(14)
Alan F. Stokes
Kenneth Kemper
Kirsten Kite
Capturing and Modeling Planning Expertise in Anesthesiology: Results of a Field Study	197	(10)
Yan Xiao
Paul Milgram
D. John Doyle
Decision-Making Errors Demonstrated by Experienced Naval Officers in a Littoral Environment	207	(10)
Susan G. Hutchins
Evidence of Naturalistic Decision Making in Military Command and Control	217	(10)
Raphael Pascual
Simon Henderson
Discovering Requirements for a Naval Damage Control Decision Support System	227	(6)
Jan Maarten Schraagen
The Decision-Making Expertise of Battle Commanders	233	(14)
Daniel Serfaty
Jean MacMillan
Elliot E. Entin
Eileen B. Entin
Situation Assessment and Decision Making in Skilled Fighter Pilots	247	(10)
Wayne L. Waag
Herbert H. Bell
PART IV: METHODOLOGICAL AND THEORETICAL CONSIDERATIONS
Training the Naturalistic Decision Maker	257	(12)
Marvin S. Cohen
Jared T. Freeman
Bryan B. Thompson
The Role of Situation Awareness in Naturalistic Decision Making	269	(16)
Mica R. Endsley
The Recognition-Primed Decision (RPD) Model: Looking Back, Looking Forward	285	(8)
Gary Klein
Schemata and Mental Models in Recognition-Primed Decision Making	293	(12)
Raanan Lipshitz
Orit Ben Shaul
Recognition-Primed Decision Making as a Technique to Support Reuse in Software Design	305	(14)
Christine M. Mitchell
John G. Morris
Jennifer J. Ockerman
William J. Potter
Myths of Expert Decision Making and Automated Decision Aids	319	(12)
Kathleen L. Mosier
Applying Hybrid Models of Cognition in Decision Aids	331	(12)
David E. Smith
Sandra Marshall
Finding Decisions in Natural Environments: The View From the Cockpit	343	(16)
Judith Orasanu
Ute Fischer
How Can You Turn a Team of Experts Into an Expert Team?: Emerging Training Strategies	359	(12)
Eduardo Salas
Janis A. Cannon-Bowers
Joan Hall Johnston
Managerial Problem Solving: A Problem-Centered Approach	371	(12)
Gerald F. Smith
PART V: NATURALISTIC DECISION MAKING: WHERE ARE WE GOING?
Naturalistic Decision Making: Where Are We Going?	383	(16)
Gary Klein
Author Index	399	(8)
Subject Index	407