New Directions in Reference

by Anderson,Bryon D.

• ISBN13: 9780789030894
• ISBN10: 0789030896
• Edition: 1st
• Format: Nonspecific Binding
• Copyright: 2006-07-11
• Publisher: Routledge

Summary

Librarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference services in a wide range of settings. The book's contributors relate first-hand experiences in libraries large and small, public and academic, and urban and rural dealing with a variety of changes, including virtual reference, music reference, self-service interlibrary loan, e-mail reference, and copyright law. Book jacket.

Table of Contents

Introduction	1	(2)
Byron Anderson
Paul T. Webb
NEW ROLES FOR LIBRARIANS
Virtual Reference: A Reference Question Is a Reference Question...Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians	3	(20)
Mary-Carol Lindbloom
Anna Yackle
Skip Burhans
Tom Peters
Lori Bell
Evolving Reference, Changing Culture: The Dr. Martin Luther King, Jr. Library and Reference Challenges Ahead	23	(20)
Harry Meserve
Current Issues in Music Reference	43	(16)
Michael Duffy IV
A Primer on Copyright Law and the DMCA	59	(14)
Byron Anderson
IMPACT OF TECHNOLOGY
Self-Service Interlibrary Loan: A Primer for Reference Staff	73	(10)
Roberta Burk
From Novelty to Necessity: Impact of the PDA Experience on Medical Libraries	83	(16)
Peg Burnette
Jo Dorsch
E-Mail Reference Evaluation: Using the Results of a Satisfaction Survey	99	(10)
Leanne M. VandeCreek
ISSUES IN LIBRARY SERVICES
How the GPO Got Its Groove Back: Government Printing Office and Government Information on the Internet	109	(20)
Kathy Hathaway
Golden Rule Reference: Face-to-Face and Virtual	129	(8)
Chad E. Buckley
Reference Services in Rural Libraries	137	(14)
Amanda E. Standerfer
Index	151