| The end is nigh - long live the end | p. 1 |
| What is information work anyway? | p. 11 |
| The TIP paradigm and habitus | p. 39 |
| Changing context | p. 81 |
| What is the information society anyway? | p. 97 |
| A Kuhnian paradigm shift, perhaps | p. 117 |
| The IP mosaic | p. 135 |
| Core information knowledge | p. 153 |
| What does the new IP look like? | p. 185 |
| Conclusions | p. 201 |
| What do organisations want from IPs? | p. 205 |
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