New Information Technologies in Organizational Processes Mbk: Field Studies and Theoretical Reflections on the Future of Work :Ifip Tc8 Wg8.2 International Working Conference on New Information Technologies in

by IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work (1999 : St. Louis, Mo.); Ngwenyama, Ojelanki; Introna, Lucas D.

• ISBN13: 9780792385783
• ISBN10: 0792385780
• Format: Hardcover
• Copyright: 1999-08-01
• Publisher: Kluwer Academic Pub

Summary

A number of relatively new technologies, such as Enterprise Resource Planning systems, the Internet and intranets, have entered the organizational landscape. These technologies have not only enabled a wide range of social and organizational transformations, but have also challenged much of the received wisdom that operates in academic and industrial discourses. This book attempts to capture some of these strands by discussing the social and organizational issues surrounding the implementation and use of these new technologies in organizational processes. Some of the contributions are critical and reflexive by nature, while others offer rich insights through the analysis of cases. The book represents a wide scope of traditions of thought, as well as research approaches, in addressing these emerging issues. A number of practical and theoretical topics are discussed in detail, including: Implementation of ERP; Electronic commerce; Intranet implementation; The management of standards; Issues of organizational analysis; Understanding BPR tools; Collaborative technologies; Knowledge work environments. This book contains the selected proceedings of the International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work, organized by the International Federation for Information Processing (IFIP) and held in St. Louis, Missouri, USA, in August 1999. This valuable new title will be essential reading for researchers working in information systems and management, technology, social and organization studies.

Table of Contents

Foreword	ix
Conference Chairs	xi
Program Committee	xii
Building on a Decade of Research on IT and Organizations	1	(10)
Ojelanki K. Ngwenyama
Lucas D. Introna
Michael D. Myers
Part 1: Critical Reflections
Nations, Identities, and Global Technologies	11	(2)
Mark Poster
Knowledge and Methods in IS Research: From Beginnings to the Future	13	(14)
Heinz K. Klein
The Tyranny of Space in Organizational Analysis	27	(22)
Richard J. Boland, Jr.
Distinctions Among Different Types of Generalizing in Information Systems Research	49	(18)
Richard Baskerville
Allen S. Lee
Research and Ethical Issues Arising from Ethnographic Interviews of Patients' Reactions to an Intelligent Interactive Telephone Health Behavior Advisor	67	(12)
Bonnie Kaplan
Ramesh Farzanfar
Robert H. Freeman
The Potential of the Language Action Perspective in Ethnographic Analysis	79	(20)
Heinz K. Klein
Minh Q. Huynh
Part 2: Field Studies
Identification of Necessary Factors for Successful Implementation of ERP Systems	99	(22)
A. N. Parr
G. Shanks
P. Darke
Hunting for the Treasure at the End of the Rainbow: Standardizing Corporate IT Infrastructure	121	(20)
O. Hanseth
K. Braa
Reengineering the Supply Chain Using Collaborative Technology: Opportunities and Barriers to Change in the Building and Construction Industry	141	(14)
C. Sauer
K. Johnston
K. Karim
M. Marosszeky
P. Yetton
Organizational Disposition and Its Influence on the Adoption and Diffusion of Information Systems	155	(20)
Brian O'Donovan
Key Role Players in the Initiation and Implementation of Intranet Technology	175	(22)
Rens Scheepers
A Hermeneutic Interpretation of the Effect of Computerized BPR Tools on Redesign Effectiveness in Two Organizations	197	(22)
Suprateek Sarker
Allen S. Lee
Understanding E-commerce Through Genre Theory: The Case of The Car-Buying Process	219	(22)
Sue Conger
Ulrike Schultze
Balancing Flexibility and Coherence: Information Exchange in a Paper Machinery Project	241	(16)
Helena Karsten
Kalle Lyytinen
Markku Hurskainen
Timo Koskelainen
The Role of Information Technology in the Learning of Knowledge Work	257	(20)
Valerie Spitler
Michael Gallivan
Incorporating Social Transformation into the Information Systems and Software Development Lifecycles	277	(16)
Christopher J. Hemingway
Tom G. Gough
Part 3: Panels
The Uses and Abuses of Evaluative Criteria for Qualitative Research Methods	293	(4)
Richard Baskerville
Steve Sawyer
Eileen Trauth
Duane Truex
Cathy Urquhart
Re-evaluating Power in Information Rich Organizations: New Theories and Approaches	297	(2)
Ole Hanseth
Susan V. Scott
Leiser Silva
Edgar A. Whitley
Index of Contributors	299