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9780070434141

The New Self-Directed Work Teams: Mastering the Challenge

by ;
  • ISBN13:

    9780070434141

  • ISBN10:

    007043414X

  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 1999-09-03
  • Publisher: McGraw-Hill
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List Price: $45.00

Summary

Self-directed work teams increase employee productivity, minimize layers of corporate bureaucracy - in short, have revolutionized the global workforce. The authors, while maintaining the practical, interactive format that made the first edition the classic reference in the field, bring their research up to date with the latest trends, examples, and case studies.

Author Biography

Linda Moran (Hartford, CT) is currently a vice president with Zenger-Miller. Ed Musselwhite (Santa Cruz, CA) is the former executive president of Zenger-Miller. Jack D. Orsburn (Peoria, AZ) is a seasoned consultant, with over 30 years in the design and implementation of self-directed work teams. John H. Zenger (Salt Lake City, UT) is the former president of Zenger-Miller with numerous published books to his credit.

Table of Contents

Preface.

Introduction: Early Lessons.

Acknowledgements.

Part 1: Facing the New Challenge.

A Tool For The Twenty-First Century.

Can Work Teams Work Here?

Charting the Voyage.

Priming the Pump.

The Ashes of Convention.

Who's in Charge Here?

A Conflict of Loyalties.

Citizen Team.

New Horizons for Work Teams.

Special Work-Team Issues.

The Philosophy of Teams.

Developing the Role of Supervisors and Managers.

When process Improvement is Necessary.

Working with Unions.

Teams and Measurement.

Compensation Systems that Support Teams.

Part 3: Tools and Techniques for Implementing Teams.

Employee Involvement: Alternatives to Self-Direction.

The Steering Committee.

The Feasibility Study.

Developing a Mission Statement.

Design-Team Training.

Designing and Implementing Awareness Training.

Workplace Analysis.

Team Member Training.

Manager and Supervisor Transition Training.

Hands-off Plans for Supervisory and Support Group Tasks.

Team Member Role Expansion Plan.

Peer Discipline Review Committee.

Recognition and Reward Techniques.

Mature Team _ New Team Coaching Session.

A Group Problem-Solving Process.

Cluster Meeting.

Peer Performance Appraisal.

Repotting Worksho[.

Diffusion Strategies.

Bibliography.

Index.

Supplemental Materials

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