The New Workforce

by Hankin, Harriet

• ISBN13: 9780814408292
• ISBN10: 081440829X
• Format: Hardcover
• Copyright: 2004-11-05
• Publisher: Amacom Books

Summary

Major new trends such as increasing diversity, longer life expectancies, the Baby Boom "Echo," employees demanding greater trust and higher purpose in their work environment, and new household types including same-sex partners and "Mr. Moms" are forcing organisations to reconsider their human resources strategiesThe New Workforce outlines the implications of these crucial new developments, considering issues such as recruitment, retention, compensation, work schedules, benefits, retirement, and many others.Asks important questions including: What should the mandatory retirement age be? How flexible should companies be about schedules and off-site work made possible by technology? What new types of compensation should we consider? What can we do to ensure good communication among five generations working together?

Author Biography

Harriet Hankin is the national director of business development for the North America Employee Benefits Practice at Willis, Inc., a large global insurance broker. Previously she was the president and an owner of GCI Consulting Group, a benefits design consulting and administration company, which was acquired by Willis in 2005. A featured speaker at conferences throughout the United States, she focuses on the link between general business topics, benefits, and work-life balance. She has won numerous awards, including Pennsylvania's Best 50 Women in Business (2000) and Greater Philadelphia's Ernst & Young Entrepreneur of the Year (2001). She lives in Glenmoore, Pennsylvania, and can be reached at [e-mail].

Table of Contents

Acknowledgments	ix
Introduction	1	(6)
Part 1 The Five Major Emerging Workforce Trends	7	(100)
Trend 1: Longevity
The Aging Population: Living Better and Working Longer	9	(20)
Trend 2: More Varied Household Types
The Face of the New American Family	29	(16)
Trend 3: Generations
Boomers and Echos and Nexters--Oh My!	45	(19)
Trend 4: Diversity
America the Colorful	64	(25)
Trend 5: Trust, Respect, and Ethics
Seeking ``Higher Purpose'' in the Workplace	89	(18)
Part 2 The Impact of the Trends on Human Resources	107	(126)
The Impact on Human Resources Policy	109	(25)
The Impact on Recruiting	134	(24)
The Impact on Compensation and Benefits	158	(27)
The Impact on Learning and Training	185	(48)
Formula for the Future
Flexibility, Respect, and Tons of Communication	209	(16)
Appendix Future Think Tank
Conducting a Survey of Your Employees to Get Ready for the New Workforce	225	(8)
Index	233	(10)
About the Author	243