None of Us is As Good As All of Us How McDonald's Prospers by Embracing Inclusion and Diversity

by Harris, Patricia Sowell; Skinner, Jim

• ISBN13: 9780470499320
• ISBN10: 047049932X
• Edition: 1st
• Format: Hardcover
• Copyright: 2009-09-28
• Publisher: Wiley
• More Book Details

Summary

An inside account of how McDonald's turns diversity into success. Everyone knows McDonald's, one of the most recognizable brand names in the world. But few know the extent to which McDonald's continued and ongoing success is due to the company's internal philosophy of inclusion and diversity. One of the biggest employers in the world, McDonald's staff is one of the world's most racially, culturally, and religiously diverse. In None of Us Is As Good As All of Us, McDonald's Global Chief Diversity Officer, Patricia Sowell Harris, offers the first inside look at the company's philosophy of inclusion and diversity through interviews with more than 60 key employees and leaders. These accounts, of franchisees, suppliers, and employees, reveal how McDonald's embraces all races, creeds, and cultures to create unity and business achievement. Written by Patricia Sowell Harris, McDonald's global chief diversity officer Serves as a template for any business that wants to embrace wider diversity and use it to prosper With a Foreword by Jim Skinner, McDonald's CEO since 2004 A first look at the inner workings of McDonald's impressive diversity and inclusion philosophy For any business leader who wants to embrace diversity and encourage team unity, None of Us Is As Good As All of Us offers inspiration and guidance.

Author Biography

Patricia Sowell Harris is the Global Chief Diversity Officer of McDonald's Corporation, the world's largest quick service restaurant chain. McDonald's serves more than 58 million customers each day and employs 1.6 millionpeople in 118 countries. For more information on McDonald's, please visit www.AboutMcDonalds.com.

Table of Contents

Foreword	p. ix
Message	p. xi
McDonald's Diversity Timeline	p. xiii
Welcome to McDonald's	p. 1
In the Beginning	p. 13
Awakening	p. 25
The African American Experience	p. 37
The Women's Experience	p. 77
Hispanic Americans ... and More	p. 99
McDonald's Today	p. 129
Tomorrow...the World!	p. 147
A Note From The Author	p. 161
Acknowledgments	p. 163
Index	p. 165
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