Nonverbal Communication in Everyday Life

by Unknown

• ISBN13: 9780395888568
• ISBN10: 0395888565
• Edition: 1st
• Format: Paperback
• Copyright: 1999-10-28
• Publisher: Wadsworth Publishing

Table of Contents

Preface	ix
PART ONE FOUNDATIONS	1	(102)
The Nature of Nonverbal Communication: A Communication Code Perspective	3	(30)
Introduction	4	(1)
When Does Communication Occur?	4	(15)
The Communication Behavior Perspective	5	(4)
The Communication Process Perspective	9	(3)
The Communication Code Perspective	12	(7)
When Is Communication Nonverbal?	19	(9)
Communicating with Words	20	(3)
Communicating Without Words	23	(3)
Downplaying the Difference: Alternative Viewpoints	26	(2)
The Basic Nonverbal Signaling Systems	28	(3)
The Human Body: Signaling Multiple Identities	29	(1)
Space, Gaze, and Touch: An Approach-Avoidance Signaling System	29	(1)
Facial Expression and the Communication of Emotion	30	(1)
Voice and Gesture: Speaking and Replacing Speech	30	(1)
Summary	31	(1)
Key Terms	32	(1)
The Functions of Nonverbal Communication: Human--Animal Connections	33	(33)
Introduction	34	(1)
The Identification Function	35	(7)
Animal Signals	35	(3)
Human Signals	38	(4)
The Relationship Function	42	(12)
Animal Signals	42	(8)
Human Signals	50	(4)
The Emotion Function	54	(7)
Animal Signals	54	(4)
Human Signals	58	(3)
The Delivery Function	61	(3)
Animal Signals	61	(1)
Human Signals	62	(2)
Summary	64	(1)
Key Terms	65	(1)
The Development of Nonverbal Communication: Acquiring Everyday Skills	66	(37)
Introduction	67	(1)
Nonverbal Communication Skills	67	(9)
Sending Skills	68	(4)
Receiving Skills	72	(4)
The Development of Nonverbal Communication Skills	76	(16)
The Development of Simple Encoding and Decoding Skills	76	(11)
The Development of Complex Encoding and Decoding Skills	87	(5)
Individual Differences in Nonverbal Communication Skills	92	(6)
General Competence	92	(1)
The Female Advantage	93	(2)
Age Makes a Difference	95	(1)
A Personality Profile	96	(1)
Interpersonal Successes and Failures	96	(1)
From Different Environments	97	(1)
Education and Training	98	(2)
Summary	100	(1)
Key Terms	100	(3)
PART TWO CODES AND FUNCTIONS	103	(140)
The Human Body: Signaling Multiple Identities	105	(29)
Introduction	106	(1)
Communication Codes	106	(8)
Intrinsic Codes	107	(2)
Iconic Codes	109	(1)
Arbitrary Codes	110	(4)
Communication Functions	114	(18)
Identification: The Primary Function	115	(16)
Secondary Functions	131	(1)
Summary	132	(1)
Key Terms	133	(1)
Space, Gaze, and Touch: An Approach--Avoidance Signaling System	134	(34)
Introduction	135	(1)
Communication Codes	136	(8)
Intrinsic Codes	139	(1)
Iconic Codes	140	(1)
Arbitrary Codes	141	(3)
Communication Functions	144	(21)
Establishing Relationships: The Primary Function	146	(11)
Identification: A Significant Secondary Function	157	(7)
Other Secondary Functions	164	(1)
Summary	165	(1)
Key Terms	166	(2)
Facial Expression: Communicating Emotions	168	(36)
Introduction	169	(1)
Communication Codes	169	(6)
Intrinsic Codes	170	(3)
Iconic Codes	173	(1)
Arbitrary Codes	174	(1)
Communication Functions	175	(26)
Communicating Emotion: The Primary Function	175	(17)
Secondary Functions	192	(9)
Summary	201	(1)
Key Terms	202	(2)
Voice and Gesture: Speaking and Replacing Speech	204	(39)
Introduction	205	(1)
Communication Codes	205	(8)
Intrinsic Codes	207	(2)
Iconic Codes	209	(1)
Arbitrary Codes	210	(3)
Communication Functions	213	(28)
Delivering Verbal Messages: The Primary Function	214	(8)
Identification	222	(10)
Communicating Emotion	232	(3)
Establishing Relationships	235	(6)
Summary	241	(1)
Key Terms	242	(1)
PART THREE APPLICATIONS	243	(134)
Nonverbal Communication in Everyday Encounters	245	(35)
Introduction	246	(1)
Casual Encounters: Building Conversational Rapport	246	(17)
Approach--Avoidance Signals	247	(8)
Interpersonal Coordination	255	(8)
Helpful Encounters: Obtaining Compliance	263	(8)
Nonverbal Communication Makes a Difference	264	(5)
Why Nonverbal Communication Makes a Difference	269	(2)
Deceptive Encounters: Catching Liars	271	(7)
Nonverbal Signals of Deception	272	(4)
Comparing Liars and Truth Tellers	276	(1)
Catching Liars	277	(1)
Summary	278	(1)
Key Terms	279	(1)
Nonverbal Communication in Intimate Encounters	280	(37)
Introduction	281	(1)
Relational Intimacy and Nonverbal Communication	282	(10)
Intimate Nonverbal Communication	282	(6)
Relationship Trajectories	288	(4)
Nonverbal Communication in Intimate Encounters	292	(23)
Romantic Encounters: Attracting a Potential Partner	292	(10)
Confrontational Encounters: Managing Relational Conflict	302	(7)
Comforting Encounters: Providing Emotional Support	309	(6)
Summary	315	(1)
Key Terms	316	(1)
Nonverbal Communication in Workplace Encounters	317	(34)
Introduction	318	(1)
Superior--Subordinate Encounters: Communicating Status	318	(21)
Status Reminders: The Nonverbal Dimension	318	(8)
Nonverbal Displays of Status: Mishaps and Misunderstandings	326	(13)
Task-Oriented Encounters: Getting the Job Done	339	(11)
Self-Fulfilling Prophecies: Expectancy Effects in the Work place	339	(2)
Successful Nonverbal Communication in Task-Oriented Encounters	341	(9)
Summary	350	(1)
Key Terms	350	(1)
Nonverbal Communication in Mediated Encounters	351	(26)
Introduction	352	(1)
Informative Encounters: Staying Connected	352	(9)
Television News	352	(3)
Interactive Uses of Media	355	(6)
Persuasive Encounters: Resisting Influence	361	(7)
The Impact of Nonverbal Communication	361	(6)
Explaining the Impact of Nonverbal Communication	367	(1)
Entertaining Encounters: Absorbing Popular Culture	368	(6)
Getting a New Look: Media Portrayals of Physical Attractiveness	370	(2)
Relating to Others: Media Portrayals of Nonverbal Interaction	372	(2)
Summary	374	(1)
Key Terms	375	(2)
References	377	(39)
Index	416