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Summary

Novell ZENworks 7 Suite Administrator's Handbook is the official administrator's handbook to the ZENworks 7 Suite, written by Novell insiders and reviewed by its developers. With added coverage of the new features in ZENworks 7, this book provides you with the knowledge to install, efficiently use, and troubleshoot ZENworks in the enterprise environment. You'll also find coverage on ZENworks Desktop Registry Keys, which have never been presented to customers and will allow you to customize their ZENworks. By the end of the book you will understand all of the features and elements of the ZENworks 7 Suite, all with the insight from the ZENworks 7 Suite team.

Author Biography

Brad Dayley is a software engineer on the Novell Critical Problem Resolution team with nine years of experience with Novell products. He is the coauthor of Novell ZENworks for Desktops 4 Administrator's Handbook and Novell ZENworks for Servers 3 Administrator's Handbook. Ron Tanner is the Novell ZENworks product manager, defining the future of ZENworks products. He has been with Novell since 1993, and has been involved with the ZENworks project since its inception. He is the coauthor of Novell ZENworks for Desktops 4 Administrator's Handbook and Novell ZENworks for Servers Administrator's Handbook.

The ZENworks family	p. 1
Installing ZENworks 7 Suite	p. 11
Getting ZENworks Desktop Management 7 working in your environment	p. 151
Getting ZENworks Server Management 7 working in your environment	p. 165
Getting Asset Inventory 7 working in your environment	p. 173
Getting ZENworks Handheld Management 7 working in your environment	p. 181
Getting ZENworks Patch Management 7 working in your environment	p. 195
Getting ZENworks Data Management 7 working in your environment	p. 203
Creating application packages with new software packaging	p. 209
Creating application packages with snAppShot	p. 223
Creating and using application objects	p. 261
Setting up application distribution	p. 333
Setting up handheld application objects	p. 363
Setting up user policies	p. 377
Setting up workstation policies	p. 411
Setting up handheld policies	p. 451
Setting up container policies	p. 469
Creating service location policies	p. 477
Creating server policies	p. 495
Using ZENworks workstation inventory	p. 553
Using ZENworks handheld inventory	p. 603
Imaging a workstation	p. 613
Using ZENworks software metering	p. 647
Integrating ZENworks Desktop Management with ZENworks Server Management tiered electronic distribution	p. 659
Setting up tiered electronic distribution (TED)	p. 675
Understanding and creating server software packages	p. 743
Understanding ZENworks Server Management services	p. 773
Preparing and using ZENworks Server Management network discovery	p. 797
Using ZENworks Server Management traffic analysis	p. 827
Using ZENworks Server Management alarm management	p. 867
Using ZENworks Server Management to manage servers	p. 907
Making the most of ZENworks Server Management reporting	p. 955
Using ZENworks Server Management Web-based management	p. 985
Creating customized reports
Troubleshooting ZENworks 7
Table of Contents provided by Blackwell. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Excerpts

Preface Preface IT professionals are constantly asked to get more done with fewer resources. Our lives are often spent doing mundane tasks such as hauling mounds of CDs around so we can install applications on our user's computer, re-installing operating systems, or trying to figure out where all of our assets are. We could get on with the more strategic things that will make our companies better if we could just have a system that takes care of these operational tasks. ZENworks is just such a solution. ZENworks will help you manage your systems through their entire lifecycles. With ZENworks the system will automatically track assets; deliver applications; keep your laptops, workstations, handhelds, and servers up-to-date on the latest approved patches; and keep the user's data safe, all through policies that tell the system how to behave and allow ZENworks to manage itself. ZENworks will even deliver images to those systems that need restoring or upgrading. ZENworks includes secure remote management capabilities to help you diagnose and control computers in your WAN or across the Internet. ZENworks will deliver all of these features into your enterprise regardless of your preferred platform. ZENworks can function in a Windows-only environment or mixed environments including Windows, NetWare, and Linux. All of the capabilities of ZENworks are delivered via a web server, allowing you to support your users over the Internet. In this latest release of ZENworks, you now have full freedom of choice of back-end servers. You can even manage Windows desktops from a Linux server. This book is about installing and getting ZENworks working in your environment, from small to enterprise levels. We will try to point out all of the tips and gotchas to watch for to make your installation and deployment of ZENworks a success. We thank you for purchasing this book and hope that it is useful to you. Copyright Pearson Education. All rights reserved.