Novell ZENworks for Desktops 4 Administrator's Handbook

by Dayley, Brad

• ISBN13: 9780789729859
• ISBN10: 0789729857
• Edition: 1st
• Format: Paperback
• Copyright: 2003-04-10
• Publisher: Novell Press

Summary

- Written by Novell " insiders " bringing years of experience with the product. - Reviewed by the Novell ZENworks team for technical accuracy. - Shows the reader how to use the power of ZENworks to manage all desktops on a network from a single point of administration.

Author Biography

Ron Tanner is the Novell ZENworks product manager.

Table of Contents

The ZENworks Family

What Is ZENworks for Desktops?

Whats New in ZENworks for Desktops 4?

Benefits to Using ZENworks for Desktops

Installing ZENworks for Desktops 4

Prerequisites for Installing ZENworks for Desktops

Installing ZENworks for Desktops Server Components

Installing ZENworks for Desktops Middle Tier Server Components

Installing ZENworks for Desktops Management Agents

Setting Up ZENworks for Desktops 4 in Your Tree

General ZENworks for Desktops Architecture

ZENworks for Desktops Policy Package Wizard

Setting Up User Packages in the Tree

Setting Up Workstations in the Tree

Remote Management Rights

Inventory, Event, and Logging Databases

Reporting

Setting Up TED Distributions

Novell Clientless Operation

ZENworks for Desktops Clientless Workstation Management Components

How ZENworks for Desktop Clientless Workstation Management Works

Using the ZENworks for Desktops Middle Tier Server

Creating Application Packages Using snAppShot

What Is snAppShot? When Should You Use snAppShot? How snAppShot Works

Advanced Features of snAppShot

Limitations of snAppShot

Using snapshot

snAppShot Application Packages versus

MSI Files

Creating and Using Application Objects

Creating the Application Object

Setting Properties for the Application Object

Setting Up Application Distribution

Setting Up Application Foldering

Customize Application Launcher Configurations per User or Container

Setting Up Users to Receive Applications

Automating Application Objects

Distribute the Applications

Setting Up User Policies

Relationship of User Policies to Users

General and Platform-Specific Policy Advantages

Creating a User Policy Package

Understanding iPrint Policy

Using Remote Control Policy

Desktop Preferences Policy

User Extensible Policies

Dynamic Local User Policy

Windows Group Policy

Windows Terminal Server Policy

Setting Up a Workstation Policy Package

Relationship of Workstation Policies to Workstations

Advantages of Platform Specific Policies

Setting Up a Workstation Policy Package

Computer Extensible Policies

Novell iPrint Policy

Remote Control Policy

Windows Group Policy

Workstation Imaging Policy

Workstation Inventory Policy

ZENworks for Desktops Agent Policy

Scheduled Action Policy

Creating a Container Policy Package

What Is a Container Policy Package?

Setting Up a Container Policy Package

Understanding the Search Policy

Creating a Service Location Policy Package

What Is a Service Location Policy Package?

Setting Up a Service Location Policy Package

SMTP Host Policy

SNMP Trap Target Policy

The XML Targets Policy Tab

ZENworks Database Policy

Creating a Server Policy Package

What Is a Server Policy Package?

Setting Up a Server Policy Package

Imaging Server Policy

Workstation Import Policy

Workstation Removal Policy

Using the Roll-Up Policy

Using the Wake-on-LAN Policy

Using ZENworks Workstation Inventory

Understanding Workstation Inventory

Setting Up Workstation Inventory

Workstation Inventory Tasks

Imaging a Workstation

Workstation Imaging System

Using Preboot Services with Imaging

Creating Boot Disks

Creating a Boot CD. Creating a Workstation Image

Placing a Linux Partition on a Workstation

Modifying an Image

Assigning an Image to a Workstation

Applying Application Objects to an Image

Re-imaging a Workstation

Advanced Imaging

Maintaining a Workstation

Reviewing Workstation Inventory

Remote Controlling a Workstation

Using Remote View

File Transfer

Remote Execute

Workstation Diagnostics

Remote Wakeup

Remote Management Audit

Generating a Remote Management Report Registering and un-registering a Workstatin

Using Software Metering with ZENworks for Desktops 4

Using NWAdmin to Install and Administer Livenses

Setting up Software Metering

Integratin ZENworks for Desktops with ZENworks for Servers

How to Use TED with ZENworks for Desktops

About the Desktop Application Agent

Using the Desktop Application Distribution Wizard to Create a Desktop Application Distribution

Deploying Novell ZENworks for Desktops 4 in a Pure Microsoft Windows Environment

ZENworks for Desktops Networking Setup and Requirements

ZENworks for Desktop 4 Configuration Options

DirXML Engine and Drivers

Installing ZENworks for Desktops 4 in a Pure Windows Environment

Conclusion

Troubleshooting ZENworks

Troubleshooting Desktop Management

Troubleshooting Distributed Applications

Troubleshooting Policy Packages

Troubleshooting NetWare Errors

Understanding eDirectory Changes

New Objects for ZENworks for Desktops 4

Using snapshot to Create an Application Object Package

Using snapshot to Package GroupWise

Review of the Created Object Template

Other ZENworks for Desktops Resources

Novell Technical Support Services

ZENworks Inventory Database Schema

Database Inventory Database Class Associations and Attributes

Sample Inventory Database Queries

Index

Table of Contents provided by Publisher. All Rights Reserved.