Mike Collins is Vice President of Lean Enterprise Development at O.C. Tanner Company, Adjunct Professor at Westminster College, and former VP and general manager of the American Shizuki Corporation.
FOREWORD
Rich McKeown xiii
Harold Simons xvi
ACKNOWLEDGMENTS xviii
INTRODUCTION xix
CHAPTER 1—OPPM AND STRATEGY EXECUTION 1
CHAPTER 2—WHAT IS AN OPPM? 9
CHAPTER 3—OPPM FOR ISO 9000 43
CHAPTER 4—AN INTRODUCTION TO THE A3 53
CHAPTER 5—OPPM/A3 FOR ISO 9000 62
CHAPTER 6—THE PROJECT MANAGEMENT OFFICE AND EXECUTION 90
CHAPTER 7—OPPMS, A3S, AND STRATEGY DEPLOYMENT 107
CHAPTER 8—THE USE OF THE OPPM/A3 IN PROBLEM SOLVING 141
APPENDIX A: ORIGINS AND CALCULATIONS FOR AN A3 154
APPENDIX B: THE TOYOTA BUSINESS SYSTEM AND LEAN THINKING 159
APPENDIX C: CRITICAL PATH AND EARNED VALUE MANAGEMENT 169
ABOUT THE AUTHORS 175
INDEX 177
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