The Only Leadership Book You'll Ever Need: How to Build Organizations Where Employees Love to Come to Work

by Stark, Peter Barron

• ISBN13: 9781601631183
• ISBN10: 1601631189
• Edition: 1st
• Format: Paperback
• Copyright: 2010-03-20
• Publisher: Career Pr Inc

Summary

Stark and Flaherty expertly show managers how to get a clear, compelling vision of professional excellence... a must-read for anyone who wants to know how to create and retain a team committed to delivering the highest standards to their customers.” Anthony Robbins, best-selling author of Awaken the Giant Within and Unlimited Power To succeed in business, treat your employees well, and they will treat your customers well. Peter Stark and Jane Flaherty get it! Read this book and keep your people engaged!” Ken Blanchard, co-author of The One Minute Manager … an excellent guide to fundamental management practices and should be required reading for any person aspiring to be a leader, believe they are a leader, and/or currently direct tasks or employees within an organization. It should also be mandatory reading for HR staff.” Bob Adams, group vice president, Crain Communications …offers strategies that are critical to increasing organizational excellence, especially in these turbulent times. If you want to energize your employees so they are giving their best work to you and your customers then this book is mandatory reading.” Jon Peters, president, The Institute for Management Studies Every organization faces challenges and hardships. The Only Leadership Book You’ll Ever Need teaches leaders how to overcome their most difficult obstacle: employee engagement. By pinpointing specific areas leaders can focus on and change, this book shows how one leader can effectively change the entire workplace environment-- for the better. Topics addressed include: The 10 Keys to Workplace Excellence. The 11 Stupid Things Managers Do to Mess Up Workplace Excellence. 76 Strategies to Effectively Lead and Engage Employees. Timely and accessible, The Only Leadership Book You’ll Ever Need is an essential book for every executive and manager.

Author Biography

Peter Barron Stark and Jane Flaherty lead Peter Barron Stark Companies, a California firm that specializes in building organizations where employees love to come to work and customers love to do business. During the past 20 years, their firm has surveyed nearly 100,000 people around the world. The data from these surveys and the experience of working with leading organizations have positioned them as specialists in the art of developing corporate cultures that attract and retain loyal, engaged employee. They have authored several books, including The Competent Leader and The Only Negotiating Guide You'll Ever Need, and have been featured in a variety of media, including the New York Times, USA Today, CNN, and NBC.

Table of Contents

Introduction	p. 15
The Case for Workplace Excellence
Become the Employer of Choice	p. 23
The 10 Keys to Workplace Excellence	p. 29
If You're a Manager Who Wants to Be a Leader, You Need Followers
Being the Leader Who Makes a Difference	p. 59
11 Stupid Things Managers Do to Mess Up Workplace Excellence	p. 73
12-Step Recovery From Stupid Behaviors	p. 93
Creating Workplace Excellence
The 76 Strategies	p. 105
The Outcomes of Workplace Excellence
Priceless Outcomes	p. 203
Appendix	p. 211
Chapter Notes	p. 215
Index	p. 217
About the Authors	p. 223
Table of Contents provided by Ingram. All Rights Reserved.