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9780471345435

On-Site Foodservice Management : A Best Practices Approach

by
  • ISBN13:

    9780471345435

  • ISBN10:

    0471345431

  • Format: Hardcover
  • Copyright: 2003-01-23
  • Publisher: Wiley
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List Price: $96.95

Summary

* Unique, current source of information on the specialized area of on-site foodservice operations. * Uses case studies to provide concrete solutions to real-world obstacles for managers. * Shows how to increase quality of food delivery while keeping costs down. * Covers theory and applications, illustrating the industry's best practices. * Complete coverage of all aspects of the subject, including cost control and budgeting, inventory control, purchasing, and personnel.

Author Biography

DENNIS REYNOLDS, PhD, is a professor at the Cornell University School of Hotel Administration in Ithaca, New York. His current work within the industry includes assisting foodservice companies in maximizing their human capital and market penetration.

Table of Contents

Preface.
PARTáI: OVERVIEW.
On-Site Foodservice–An Introduction.
Organizational Structure and the Foodservice Department's Role.
Operational Configurations.
PARTáII: FOCUS ON EXTERNAL CUSTOMERS.
Staff Dining and Public Feeding.
Patient Services.
Catering and Special Functions.
PARTáIII: INTERNAL CUSTOMERS AND SYSTEMS.
Food–Purchasing, Receiving, and Inventory Management.
Human-Resource Management.
Productivity.
Leadership and Motivation.
PARTáIV: TRENDS AND CHALLENGES FOR TODAY AND THE FUTURE.
Focus on Quality.
Senior Dining: The Next New Frontier.
Multiple Services: Is Foodservice Enough?
Emerging Technologies.
About the Author.
Index.

Supplemental Materials

What is included with this book?

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