Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Acknowledgments | p. xi |
Introduction: Open Services and Innovation | p. 1 |
The Case for Open Services Innovation | p. 7 |
A Framework to Spur Innovation and Growth | p. 29 |
Think of Your Business as a Services Business | p. 31 |
Co-Create with Your Customers | p. 53 |
Extend Services Innovation Outside Your Organization | p. 68 |
Transform Your Business Model with Services | p. 89 |
Open Services Innovation in Practice | p. 113 |
Open Services Innovation in Larger Companies | p. 115 |
Open Services Innovation in Smaller Companies | p. 133 |
Open Services Innovation for Services Businesses | p. 155 |
Open Services Innovation in Emerging Economies | p. 169 |
Open Services Innovation: The Way Forward | p. 188 |
Notes | p. 203 |
The Author | p. 230 |
Index | p. 232 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.