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OpRisk Awards 2020 Book of the Year Winner!
The Authoritative Guide to the Best Practices in Operational Risk Management
Operational Risk Management offers a comprehensive guide that contains a review of the most up-to-date and effective operational risk management practices in the financial services industry. The book provides an essential overview of the current methods and best practices applied in financial companies and also contains advanced tools and techniques developed by the most mature firms in the field.
The author explores the range of operational risks such as information security, fraud or reputation damage and details how to put in place an effective program based on the four main risk management activities: risk identification, risk assessment, risk mitigation and risk monitoring. The book also examines some specific types of operational risks that rank high on many firms' risk registers.
Drawing on the author's extensive experience working with and advising financial companies, Operational Risk Management is written both for those new to the discipline and for experienced operational risk managers who want to strengthen and consolidate their knowledge.
ARIANE CHAPELLE, PHD, is Associate Professor (Honorary Reader) at University College London for the course 'Operational Risk Measurement for Financial Institutions' and is a Fellow of the Institute of Operational Risk and a trainer for the Professional Risk Managers' International Association (PRMIA), for whom she designed the Certificate of Learning and Practice in Advanced Operational Risk Management. She is a former holder of the Chair of International Finance at the University of Brussels. She has been active in operational risk management since 2000 and is a former head of operational risk management at ING Group and Lloyds Banking Group. Dr. Chapelle runs her own training and consulting practice in risk management. Her clients include Tier 1 financial organisations and international financial institutions.
About the Author xi
Foreword xiii
Preface xv
Introduction xix
PART ONE Risk Identification 1
CHAPTER 1 Risk Identification Tools 3
CHAPTER 2 Scenario Identification Process 13
CHAPTER 3 Risk Definition and Taxonomy 19
CHAPTER 4 Risk Connectivity and Risk Networks 29
PART TWO Risk Assessment 35
CHAPTER 5 Risk Appetite 37
CHAPTER 6 Risk and Control Self-Assessments 51
CHAPTER 7 Scenario Assessment 63
CHAPTER 8 Regulatory Capital and Modeling 77
PART THREE Risk Mitigation 93
CHAPTER 9 Operational Risk Governance 95
CHAPTER 10 Risk Mitigation 105
CHAPTER 11 Root Cause Analysis and Action Plans 115
CHAPTER 12 Conduct and Culture 119
PART FOUR Risk Monitoring 127
CHAPTER 13 Incident Data Collection 129
CHAPTER 14 Key Risk Indicators 141
CHAPTER 15 Risk Reporting 157
CHAPTER 16 Valuable ORM 171
PART FIVE Rising Operational Risks 179
CHAPTER 17 Project Risk Management 181
CHAPTER 18 Information Security Risks 193
CHAPTER 19 Operational Risks in Cryptocurrencies 207
CHAPTER 20 Resilience and Reputation 221
Conclusion 231
Index 235
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
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