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9781412918824

Operations Management

by
  • ISBN13:

    9781412918824

  • ISBN10:

    1412918820

  • Format: Hardcover
  • Copyright: 2007-12-27
  • Publisher: SAGE Publications Ltd

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Supplemental Materials

What is included with this book?

Summary

The Sage Course Companion on Operations Management is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements. It provides support on how to revise for exams and prepare for and write assessed pieces. Readers are encouraged not only to think like an operations manager but also to think about the subject critically.

Table of Contents

Introducing your companionp. 1
Core areas of the curriculump. 7
Service operations managementp. 8
Operations strategyp. 12
Operations performance objectivesp. 18
Operations process typesp. 22
Layout designp. 27
Long-term capacity planningp. 31
Facility locationp. 35
Process technologiesp. 39
Designing products and servicesp. 45
Process designp. 57
Job designp. 57
Planning and controlp. 61
Capacity managementp. 66
Inventory managementp. 70
Lean Operations and JITp. 76
Enterprise Resource Planning (ERP)p. 81
Supply chain managementp. 85
Project managementp. 90
Qualityp. 95
Operations improvementp. 101
Study, writing and revision skills (in collaboration with David McIlroy)p. 107
How to get the most out of your lecturesp. 108
How to make the most of seminarsp. 113
Essay writing tipsp. 118
Revision hints and tipsp. 128
Exam hints and tipsp. 140
Tips on interpreting essay and exam questionsp. 150
Glossaryp. 163
Indexp. 168
Table of Contents provided by Ingram. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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