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Operations Management for Competitive Advanage with CD-ROM and PowerWeb

by Chase, Richard B.

ISBN13: 9780072509618
ISBN10: 0072509619
Additional ISBN(s): 9780072323153, 9780072395303
Edition: 9th
Format: Hardcover
Copyright: 2001-04-09
Publisher: McGraw-Hill/Irwin

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1. Operations Management for Competitive Advanage with CD-ROM and PowerWeb > ISBN13: 9780072509618

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Summary

The text provides students a study of the processes involved in managing and controlling a variety of business operations from high-tech manufacturing to high touch services with a balanced treatment of the manufacturing and service aspects. Chase/Aquilano and Jacobs, 9/e (CAJ9) covers the latest and most important issues facing OM managers such as ERP, Supply Chain Management, E-Commerce, Process Analysis, and provides tools and techniques to effectively manage operations.

Section One: Operations Strategy and Managing Change

1. Introduction to the Field

2. Operations Strategy and Competitiveness Technical Note 2 - Learning Curves

3. Project Management

Section Two: Product Design and Process Selection

4. Process Analysis Technical Note 4 - Job Design and Work Measurement

5. Product Design & Process Selection - Manufacturing Technical Note 5 - Facility Layout

6. Product Design & Process Selection - Services Technical Note 6 - Waiting Line Management

7. Quality Management Technical Note 7 Process Capability and Statistical Quality Control

Section Three: Supply Chain Design Managerial Briefing - Electronic Commerce and E-Ops

8. Supply Chain Strategy

9. Strategic Capacity Management Technical Note 9 Facility Location

10. Just-in-Time and Lean Systems

Section Four: Planning and Controlling the Supply Chain Managerial Briefing Enterprise Resource Planning Systems

11. Forecasting

12. Aggregate Planning

13. Inventory Control

14. Material Requirements Planning

15. Operations Scheduling Technical Note 15 - Simulation

Section Five: Revising the System

16. Consulting and Reengineering

17. Synchronous Manufacturing and Theory of Constraints

Appendix A: Answers to Selected Problems

Appendix B: Uniformly Distributed Random Digits

Appendix C: Normally Distributed Random Digits

Appendix D: Areas of Standard Normal Distribution

Appendix E: Areas of the Cumulative Standard Normal Distribution

Appendix F. Negative Exponential Distribution Value of e -x

Appendix G. Interest Tables

Supplements:

A. Linear Programming Using Excel Solver

B. Financial Analysis

C. Operations Technology

Photo Credits

Name Index

Subject Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rent More, Save More! Use code: ECRENTAL

Rent More, Save More! Use code: ECRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Operations Management for Competitive Advanage with CD-ROM and PowerWeb

Summary

Table of Contents

Section One: Operations Strategy and Managing Change

1. Introduction to the Field

2. Operations Strategy and Competitiveness Technical Note 2 - Learning Curves

3. Project Management

Section Two: Product Design and Process Selection

4. Process Analysis Technical Note 4 - Job Design and Work Measurement

5. Product Design & Process Selection - Manufacturing Technical Note 5 - Facility Layout

6. Product Design & Process Selection - Services Technical Note 6 - Waiting Line Management

7. Quality Management Technical Note 7 Process Capability and Statistical Quality Control

Section Three: Supply Chain Design Managerial Briefing - Electronic Commerce and E-Ops

8. Supply Chain Strategy

9. Strategic Capacity Management Technical Note 9 Facility Location

10. Just-in-Time and Lean Systems

Section Four: Planning and Controlling the Supply Chain Managerial Briefing Enterprise Resource Planning Systems

11. Forecasting

12. Aggregate Planning

13. Inventory Control

14. Material Requirements Planning

15. Operations Scheduling Technical Note 15 - Simulation

Section Five: Revising the System

16. Consulting and Reengineering

17. Synchronous Manufacturing and Theory of Constraints

Appendix A: Answers to Selected Problems

Appendix B: Uniformly Distributed Random Digits

Appendix C: Normally Distributed Random Digits

Appendix D: Areas of Standard Normal Distribution

Appendix E: Areas of the Cumulative Standard Normal Distribution

Appendix F. Negative Exponential Distribution Value of e -x

Appendix G. Interest Tables

Supplements:

A. Linear Programming Using Excel Solver

B. Financial Analysis

C. Operations Technology

Photo Credits

Name Index

Subject Index

Supplemental Materials

Rewards Program