Operations and Supply Chain Management

by Jacobs, F. Robert; Chase, Richard

• ISBN13: 9780078024023
• ISBN10: 0078024021
• Additional ISBN(s): 9781260706376
• Edition: 14th
• Format: Hardcover
• Copyright: 2013-01-17
• Publisher: MCGRAW
• More Book Details

Summary

Resourceful companies today must successfully manage the entire supply flow, from the sources of the firm, through the value-added processes of the firm, and on to the customers of the firm. The fourteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management.

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Table of Contents

Section One: STRATEGY, PRODUCTS, AND CAPACITY

Chapter 1: Introduction

Chapter 2: Strategy

Chapter 3: Design of Products and Services

Chapter 4: Project Management

Chapter 5: Strategic Capacity Management

Chapter 6: Learning Curves

Section Two: MANUFACTURING AND SERVICE PROCESSES

Chapter 7: Manufacturing Processes

Chapter 8: Facility Layout

Chapter 9: Service Processes

Chapter 10: Waiting Line Analysis and Simulation

Chapter 11: Process Design and Analysis

Chapter 12: Six Sigma Quality

Chapter 13: Statistical Quality Control

Section Three: SUPPLY CHAIN PROCESSES

Chapter 14: Lean Supply Chains

Chapter 15: Logistics, Distribution, and Transportation

Chapter 16: Global Sourcing and Procurement

Section Four: SUPPLY AND DEMAND PLANNING AND CONTROL

Chapter 17: Enterprise Resource Planning Systems

Chapter 18: Forecasting

Chapter 19: Sales and Operations Planning

Chapter 20: Inventory Management

Chapter 21: Material Requirements Planning

Chapter 22: Workcenter Scheduling

Chapter 23: Theory of Constraints

Section Five: SPECIAL TOPICS

Chapter 24: Health Care

Chapter 25: Operations Consulting

APPENDICES

Appendix A: Linear Programming Using the Excel Solver

Appendix B: Operations Technology

Appendix C: Financial Analysis

Appendix D: Answers to Selected Problems

Appendix H: Uniformly Distributed Random Digits

Appendix I: Interest Tables

PHOTO CREDITS

NAME INDEX

SUBJECT INDEX