The Operator's Manual for the New Administration

by Abramson, Mark A.; Breul, Jonathan D.; Kamensky, John M.; Wagner, Martin G.

• ISBN13: 9780742563292
• ISBN10: 0742563294
• Format: Hardcover
• Copyright: 2008-07-07
• Publisher: Rowman & Littlefield Publishers

Summary

The Operator's Manual for the New Administration explains how government works and how to make it work to advance policy goals and objectives. Bringing decades of experience in government administration, the authors have identified eight key tools-leadership, performance, people, money, contracting, technology, innovation, and collaboration-that executives must utilize in order to be successful.

Author Biography

G. Martin Wagner is a Senior Fellow at the IBM Center for The Business of Government and an Associate Partner with IBM Global Business Services.

Table of Contents

Foreword
Acknowledgments
Introduction
Leadership	p. 1
Performance	p. 23
People	p. 51
Money	p. 75
Contracting	p. 93
Technology	p. 109
Innovation	p. 119
Collaboration	p. 141
About the Authors	p. 161
About the Contributors	p. 165
Index	p. 169
Index of Departments and Agencies	p. 170
Index of Key Topics	p. 171
Index of Names	p. 172
About the IBM Center for The Business of Government	p. 175
Table of Contents provided by Blackwell. All Rights Reserved.