Opportunities in Dam Planning and Management : An Infrastructure Practitioner's Handbook for Good Communication Practices for Governance and Sustainability Improvement

by Haas, Lawrence J. M.; Mazzei, Leonardo; O'leary, Donald

• ISBN13: 9780821382165
• ISBN10: 0821382160
• Format: Paperback
• Copyright: 2011-06-21
• Publisher: World Bank

Summary

This Handbook offers ?how to? ideas to help infrastructure practitioners identify good practice improvements in communication, starting with the World Bank's own expanding portfolio of dam projects.

Table of Contents

Preface	p. ix
About the Authors	p. xiii
Abbreviations	p. xv
Introduction	p. 1
Advocacy and Awareness Raising	p. 11
Bridging the Communication and Infrastructure Paradigms	p. 12
Adopting a New Generation of Tools	p. 15
Capturing Synergy from Governance, Sustainability, and Communication	p. 29
Adding Value for Relevant Groups of Stakeholders	p. 31
Reinforcing the Advocacy Roles of World Bank Task Teams	p. 32
How to Adopt Good Practice	p. 39
Starting with a Communication-Based Assessment	p. 40
Applying Criteria to Benchmarking for Good Practice	p. 42
Formulating Comprehensive Communication Strategies	p. 52
Improving Communication along the Project Cycle	p. 57
Investing in Communication for Governance and Sustainability	p. 70
Tools and Resources: Some Thumbnail Sketches	p. 77
Communication Tools	p. 78
Anticorruption Tools	p. 89
Sustainability Tools	p. 98
Appendixes
Berg Water Project	p. 121
Lesotho Highlands Water Project	p. 133
Glossary	p. 141
Boxes
Featuring Communications and Governance in the Hydro Sustainability Assessment Protocol (HSAP)	p. 21
What is the Traditional Communication-Based Assessment (CBA)?	p. 40
The Multiple Expectations Associated with Dam Projects	p. 47
Using Rules and Dialogue in the Project Governance Structure to Empower Relevant Voices	p. 48
Using Communication to Create Stakeholder Value at All Project Stages	p. 50
Tools for All Forms of Risk Reduction	p. 51
Communication Strategy: Three Streams for the BWP Implementation Phase	p. 55
Social and Participatory Communication Analysis: Issues to Be Covered by the CBA	p. 81
IWRM Management Tool Classification	p. 101
Berg Water Project: Its Genesis	p. 122
Linking Options Assessment to Communications, Governance, and Sustainability	p. 125
Lesotho Highlands Water Project (Phase I): Project Features	p. 134
Figures
How to Get the Most from This Handbook: Entry Points	p. 9
Stakeholders in the Public Sector Governance System for Infrastructure	p. 17
Old and New Sustainability Themes in Dam Planning and Management	p. 20
Four Areas of Communication Practice Relevant to Contemporary Dam Planning and Management	p. 25
The Four-Phase Development Communication Process: Activities and Outputs	p. 26
Analytical Support for Communication Needed through All Project Cycle Stages	p. 26
Multiple Aspects of Governance Reform and Its Impact on the Policy and Planning Context of Dam Projects	p. 30
Synergy Starts by Linking Communication-Based Assessment with Other Strategic and Technical Assessments	p. 31
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