Organization Development A Data-Driven Approach to Organizational Change

by Waclawski, Janine; Church, Allan H.

• ISBN13: 9780787957186
• ISBN10: 0787957186
• Edition: 1st
• Format: Hardcover
• Copyright: 2001-11-16
• Publisher: Pfeiffer

Summary

This hands-on guide--for planning, diagnosing, implementing, and evaluating organization development interventions--gives scientifically based information, tools, suggestions, and guidelines for those who must manage the human side of change. In Organization Development, leading experts and pioneers: * Present a unified framework for understanding OD * Demonstrate OD's effectiveness for improving individual and organizational performance * Specify what types of goals, values, practices, and interventions should (and should not) represent OD You'll gain a clear understanding of the processes, approaches, and strategies that have been proven to work in managing organizational change. Plus, you'll get a wealth of charts, materials, and checklists, as well as useful practice tips.

Author Biography

Janine Waclawski is a principal consultant in the management consulting services line of business at PricewaterhouseCoopers, where she specializes in using data-driven methods for organizational change and executive development. She is also an adjunct professor at Columbia University. She specializes in using surveys and multisource feedback for organizational change and executive development. Allan H. Church is director of organization and management development at PepsiCo, Inc. He specializes in designing customized multisource feedback systems and large-scale diagnostic surveys for organization development and change.

Table of Contents

Foreword	xiii
Eduardo Salas
Preface	xv
The Authors	xxix
Part One: Quantitative and Qualitative Approaches to Organization Development
Introduction and Overview of Organization Development as a Data-Driven Approach for Organizational Change	3	(24)
Janine Waclawski
Allan H. Church
Multisource Feedback for Organization Development and Change	27	(28)
Allan H. Church
Alan G. Walker
Joel Brockner
The Role of Personality Assessment in Organization Development	55	(23)
W. Warner Burke
Debra A. Noumair
Surveys as a Tool for Organization Development and Change	78	(25)
Salvatore V. Falletta
Wendy Combs
Interviews and Focus Groups: Quintessential Organization Development Techniques	103	(24)
Janine Waclawski
Steven G. Rogelberg
Organization Development and the Bottom Line: Linking Soft Measures and Hard Measures	127	(22)
Steven H. Cady
Mark J. Lewis
Part Two: Process-Based Approaches to Organization Development
Process Consultation: A Cornerstone of Organization Development Practice	149	(15)
William M. Kahnweiler
The Heart of It All: Group- and Team-Based Interventions in Organization Development	164	(13)
Richard W. Woodman
William A. Pasmore
Action Learning	177	(26)
Victoria J. Marsick
Judy O'Neil
Karen E. Watkins
Appreciative Inquiry: The New Frontier	203	(19)
Stephen P. Fitzgerald
Kenneth L. Murrell
H. Lynn Newman
Understanding and Using Large System Interventions	222	(23)
Barbara Benedict Bunker
Billie T. Alban
Part Three: Major Developments in Organization Development
Organization Development and IT: Practicing OD in the Virtual World	245	(21)
Nancy T. Tippins
Around the World: Organization Development in the International Context	266	(20)
Michael Marquardt
Evaluating the Impact of Organization Development Interventions	286	(16)
Jennifer W. Martineau
Hallie Preskill
Organization Development Ethics: Reconciling Tensions in OD Values	302	(19)
Gary N. McLean
Susan H. DeVogel
Voices from the Field: Future Directions for Organization Development	321	(16)
Allan H. Church
Janine Waclawski
Seth A. Berr
Name Index	337	(8)
Subject Index	345