Organization Development for Facility Managers

by Friday, Stormy

• ISBN13: 9780814406304
• ISBN10: 0814406300
• Format: Hardcover
• Copyright: 2003-05-30
• Publisher: Amacom Books
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Summary

Shows facility management professionals how to develop, achieve, and sustain the organizational effectiveness necessary as modern facility management departments reinvent themselves into full-fledged business entities critical to the realization of corporate goals.

Author Biography

Stormy Friday (Annapolis, MD) is the coauthor of Quality Facility Management and the president of The Friday Group, an FM consulting firm.

Table of Contents

Preface
Introduction
Organization Development (OD) and How We Apply It to Facility Management (FM)	p. 1
Understanding and Influencing Individual Behavior in FM Organizations	p. 39
Understanding and Influencing Group Behavior in FM Organizations	p. 81
The Importance of Culture to FM Organizations	p. 127
The Role of Strategic Planning and the FM Organization	p. 152
Designing the FM Organization Structure	p. 179
Linking FM Organizations to the Future of Facility Management	p. 259
Bibliography	p. 293
Index	p. 301
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