Organizational Behavior in Health Care

by Borkowski, Nancy

• ISBN13: 9780763763831
• ISBN10: 0763763837
• Edition: 2nd
• Format: Paperback
• Copyright: 2009-12-23
• Publisher: Jones & Bartlett Learning

Summary

Sample chapters are now available!Organizational Behavior in Health Carewas written to assist those who are on the frontline of the industry everyday-healthcare managers who must motivate and lead very diverse populations in a constantly changing environment.Designed for graduate-level study, this book introduces the reader To The behavioral science literature relevant To The study of individual and group behavior, specifically in healthcare organizational settings. Using an applied focus, it provides a clear and concise overview of the essential topics in organizational behavior from the healthcare managerrs"s perspective.Organizational Behavior in Health Careexamines the many aspects of organizational behavior, such as individualsrs" perceptions and attitudes, diversity, communication, motivation, leadership, power, stress, conflict management, negotiation models, group dynamics, team building, and managing organizational change. Each chapter contains learning objectives, summaries, case studies or other types of activities, such as, self-assessment exercises or evaluation.New To The Second Edition:NEW research regarding diversity in healthcare was added to Chapter 2. NEW chapter: "Attribution Theory and Motivation" provides the reader with a better understanding of the highly cognitive and psychological mechanisms that influence motivation levels.The three chapters on Leadership were updated and expanded.Chapter 13 was divided into two NEW chapters for easier reading "Decision Making" and "Conflict Management and Negotiation Skills."Chapter 19 was revised.New case studies and examples were added throughout the book.

Table of Contents

Preface	p. vii
Contributors	p. ix
About the Author	p. xi
Introduction	p. 1
Overview and History of Organizational Behavior	p. 3
Diversity in Health Care	p. 15
Attitudes and Perceptions	p. 41
Workplace Communication	p. 71
Understanding Individual Behaviors	p. 103
Content Theories of Motivation	p. 105
Process Theories of Motivation	p. 129
Attribution Theory and Motivation	p. 147
Leadership	p. 165
Power and Influence	p. 167
Trait and Behavioral Theories of Leadership	p. 177
Contingency Theories of Leadership	p. 191
Contemporary Leadership Theories	p. 209
Intrapersonal And Interpersonal Issues	p. 231
Stress in the Workplace and Stress Management	p. 233
Decision Making	p. 269
Conflict Management and Negotiation Skills	p. 285
Groups and Teams	p. 307
Overview of Group Dynamics	p. 309
Groups	p. 327
Teams and Team Building	p. 341
Managing Organizational Change	p. 357
Organization Development	p. 359
Resistance to Change and Change Management	p. 373
Index	p. 399
Table of Contents provided by Ingram. All Rights Reserved.