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9780763747688

Organizational Behavior in Health Care

by
  • ISBN13:

    9780763747688

  • ISBN10:

    0763747688

  • Format: Paperback
  • Copyright: 2005-04-01
  • Publisher: Jones & Bartlett
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Summary

This essential resource presents a clear understanding of individual and group behavior in health care organizational settings and gives managers critical insight into understanding workplace problems and dynamics.

Table of Contents

Overview and history of organizational behaviorp. 3
Diversity in health carep. 15
Attitudes and perceptionsp. 43
Workplace communicationp. 77
Content theories of motivationp. 113
Process theories of motivationp. 139
Power and influencep. 161
Behavioral theories of leadershipp. 173
Contingency theories of leadershipp. 187
Contemporary leadership theoriesp. 209
Stress in the workplace and stress managementp. 231
Conflict Management, decision making and negotiation skillsp. 271
Overview of group dynamicsp. 311
Groupsp. 331
Teams and team buildingp. 343
Organization developmentp. 361
Resistance to change and change managementp. 379
Table of Contents provided by Blackwell. All Rights Reserved.

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