Organizing for Coordination in the Public Sector Practices and Lessons from 12 European Countries

by Lægreid, Per; Randma-Liiv, Tiina; Rykkja, Lise H.; Sarapuu, Külli

• ISBN13: 9781137359629
• ISBN10: 1137359625
• Format: Hardcover
• Copyright: 2014-11-21
• Publisher: Palgrave Macmillan

Summary

New coordination practices have emerged across European public sectors in order to cope with complex societal challenges. Governments struggle to handle challenging policy problems that escape simple solutions and transcend the borders of organizations, administrative levels and ministerial areas. Public sector coordination has become one of the key aspects of governments' policy capacity. This important collection is comprised of 20 European case studies; it offers valuable insights into public sector coordination and points to important lessons for devising and implementing new coordination instruments. It is essential reading for public sector practitioners as well as students and scholars of public administration and policy.

Author Biography

Prof. Per Lægreid professor at the Department of Administration and Organization theory and adjunct researcher at the Uni Rokkan Centre, University of Bergen, Norway. His research interests include studies of public administration from a broad institutional perspective combining political science and organizational studies. His empirical focus is on institutional changes of central government organizations, democratic governance, public sector reforms, and administrative policy in a domestic and comparative perspective.

Dr. Külli Sarapuu is a Research Fellow at Tallinn University of Technology, Ragnar Nurkse School of Innovation and Governance, Estonia. Her research interests include administrative structure, public sector coordination, public service systems, and public administration in small states. Before joining the University she worked for the Estonian Government Office.

Dr. Lise H. Rykkja is a Post Doctor at the University of Bergen, Department of Administration and Organization Theory and Senior Researcher at the Uni Rokkan Centre/Uni Research, Norway. Her research concentrates on public sector reforms, the organization and development of public administration and public policies based in a broad institutional perspective and with a special interest in the organization of internal security and crisis and disaster management.

Prof. Tiina Randma-Liiv is Professor of Public Management and Policy at Ragnar Nurkse School of Innovation and Governance, Tallinn University of Technology, Estonia where she currently also serves as Vice Dean of the Faculty of Social Sciences and Member of the University Council. Her research interests include civil service reforms, performance management, public sector coordination, small state administration, policy transfer, and Central and Eastern Europe. She is also a member of the Steering Committee of the European Group of Public Administration (EGPA).

Table of Contents

1. Introduction: Emerging Coordination Practices in European Public Management; Per Lægreid, Tiina Randma-Liiv, Lise H. Rykkja and Ku¨lli Sarapuu
PART I: COORDINATION IN NORTHERN EUROPE
2. Coordinating Emergency Medical Service in Estonia; Veiko Lember and Ku¨lli Sarapuu
3. Consolidation of Support Services in Estonia; Kaide Tammel and Ringa Raudla
4. The Establishment of the Estonian Top Civil Service Development System; Annika Uudelepp, Tiina Randma-Liiv and Ku¨lli Sarapuu
5. Shared Services in Ireland; Muiris MacCarthaigh
6. Coordinating for Crisis Management in Norway after the terrorist attack in 2011; Lise H. Rykkja and Per Lægreid
7. One-Stop-Shops for Social Welfare: The NAV Office in Norway; Per Lægreid and Lise H. Rykkja
8. Coordination in UK Central Government; Oliver James and Ayako Nakamura
9. Local Service Boards in Wales; Valeria Guarneros-Meza and Steve Martin
PART II: COORDINATION IN WESTERN EUROPE
10. A Cross-Cutting Program for Coherence: Flanders in Action; Astrid Molenveld and Koen Verhoest
11. Coordinating Integrated Youth Care Across Sectors; Koen Verhoest, Joris Voets and Astrid Molenveld
12. Coordination Practices in German Employment Services. The Case of Jobcenters; Kai Wegrich and Anca Oprisor
13. Inter-Ministerial Coordination in Germany: A Working Group in Climate Policy; Thurid Hustedt
14. Coordination of Internal Security in Germany; Julia Fleischer
15. Managing Local Intervention Teams in Rotterdam; Peter Marks and Arie van Sluis

PART III: COORDINATION IN SOUTHERN EUROPE
16. Coordinating Care in the Italian Region of Lombardy; Edoardo Ongaro, Davide Galli, Francesco Longo and Greta Nasi
17. The Spanish Agency for the Evaluation of Public Policies; Judith Clifton

PART IV: COORDINATION IN EASTERN EUROPE

18. Enhancing Coordination Through E-government in the Czech Republic; David Špacek
19 .Coordination Practices in Hungary: The Case of Széll Kálmán Working Group; György Hajnal
20. Government windows': One-stop Shops for Administrative Services in Hungary; György Hajnal
21. Coordinating Health Care Under the Pluralistic Health Insurance; Juraj Nemec

PART V: CONCLUSION
22. Lessons Learned and Policy Implication; Ku¨lli Sarapuu, Per Lægreid, Tiina Randma-Liiv and Lise H. Rykkja