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Preface | p. ix |
Introduction Making Innovation Happen | p. 1 |
Ideas are only beginnings | |
Conflict between innovation and ongoing operations is inevitable | |
Innovation initiatives require a special team and a special plan | |
Build the Team | |
Divide the Labor | p. 29 |
Define a partnership between a Dedicated Team and the Performance Engine | |
Understand the Performance Engine's limits | |
The Performance Engine must sustain excellence in ongoing operations | |
Assemble the Dedicated Team | p. 51 |
Don't build a Little Performance Engine | |
Act as though you are building a new company from scratch | |
Expect discomfort | |
Manage the Partnership | p. 75 |
Be positive, persuasive, and collaborative | |
Get help from senior executives | |
Anticipate conflict and act in advance | |
Run a Disciplined Experiment | |
Formalize the Experiment | p. 101 |
To get great results, focus on learning, not results | |
Talk about what you don't know | |
Make formal but routine revisions to the plan | |
Break Down the Hypothesis | p. 123 |
Draft a crystal-clear hypothesis of record | |
Focus on great conversations, not great spreadsheets | |
Create a custom scorecard | |
Seek the Truth | p. 143 |
Understand sources of bias | |
Expect your predictions to be wrong | |
Create a framework for accountability | |
Conclusion Moving On, Moving Up | p. 163 |
Assessment Tools | p. 181 |
Scholarly Foundations | p. 195 |
Index | p. 207 |
Acknowledgments | p. 217 |
About the Authors | p. 219 |
Table of Contents provided by Ingram. All Rights Reserved. |
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