Over My Dead Body!: Creating Community Harmony Out of Chaos : The Basic Training Guide for Managing Community Involvement

by Decker, Lance

• ISBN13: 9780971088108
• ISBN10: 0971088101
• Format: Paperback
• Copyright: 2001-05-01
• Publisher: L L Decker & Assoc Inc

Table of Contents

Foreword	vi
Introduction-What You Need to Know about this Book	1	(1)
Purpose and Objectives of this Book	2	(1)
Organization of this Book	3	(1)
The Story of Chicken Grove	4	(1)
Theory and Philosophy of Community Involvement	5	(20)
The Story of Chicken Grove	5	(2)
What is Community Involvement?	7	(1)
Community Involvement Theory	8	(2)
Helpful Definitions	10	(5)
Linking Community-Based Planning, Community Involvement, and Crisis Intervention	15	(1)
When to Use Community Involvement Processes, Tools, and Techniques	16	(2)
Costs and Benefits of Community-Involvement	18	(2)
The Dark Side of Public Involvement	20	(3)
Things to Remember	23	(2)
Planning the Process	25	(20)
The Story of Chicken Grove	25	(1)
What's Wrong with this Picture?	26	(2)
The Community Involvement Process	28	(1)
The Five Stages of Community Involvement	29	(14)
Things to Remember	43	(2)
Research and Community-Based Intelligence: Identifying Stakeholders and Framing Issues	45	(28)
The Story of Chicken Grove	45	(1)
What's Wrong with this Picture?	46	(1)
Why Is Community-Based Research Important?	47	(1)
Types of Research	48	(1)
The Issue Map	48	(10)
The Focus Group	58	(6)
Community Surveys	64	(8)
Things to Remember	72	(1)
Meetings and Their Role in Community Involvement	73	(30)
The Story of Chicken Grove	73	(1)
What's Wrong with this Picture?	74	(1)
Meetings: A Primary Communication Vehicle	75	(5)
Optional Meeting Techniques	80	(5)
Other Methods for Communicating with and Engaging Stakeholders and Communities	85	(4)
Ten Tips for Surviving Public Meetings	89	(4)
Writing Great Driving Questions	93	(3)
Code Phrases for Facilitators	96	(5)
Things to Remember	101	(2)
Managing Conflict and Mediating Community Disputes	103	(34)
The Story of Chicken Grove	103	(1)
What's Wrong with this Picture?	104	(2)
Conflict in a Community Involvement Setting	106	(2)
Defining the Facilitator's Role	108	(1)
Managing Unproductive and Destructive Conflict	109	(3)
Consensus-Based Decisions	112	(5)
Keeping out of Trouble	117	(4)
Collecting Data	121	(1)
Planning for Action	121	(1)
Personal Conflict, Snipers, and Mediation of Disputes	122	(2)
Ground Rules for Mediation Sessions	124	(2)
Impasse Strategies	126	(5)
Listening to Others	131	(5)
Things to Remember	136	(1)
Strategy Development and Process Design	137	(14)
The Story of Chicken Grove	137	(1)
What's Wrong with this Picture?	138	(1)
Strategy Development and Process Design	139	(1)
Deciding to Continue Community Involvement	140	(10)
Things to Remember	150	(1)
Deploying the Process	151	(10)
The Story of Chicken Grove	151	(1)
What's Wrong with this Picture?	152	(1)
Implementing Community Involvement	153	(6)
Things to Remember	159	(2)
Capacity Building...Preparing for the Future	161	(18)
The Story of Chicken Grove	161	(2)
What's Wrong with this Picture?	163	(1)
Civic Collaboration	164	(1)
The Autopsy	165	(2)
Educating Agency Staff	167	(1)
Educating Elected and Appointed Policy Takers	167	(1)
Barriers to Community Involvement	168	(4)
Tips for future Community Involvement	172	(5)
Things to Remember	177	(2)
Appendices	179	(22)
Appendix A-Glossary	179	(4)
Appendix B-The Secrets for Holding a Successful Meeting	183	(2)
Appendix C-Forms	185	(16)
Appendix D-Additional Readings and Resources	201