Overcoming the Five Dysfunctions of a Team : A Field Guide for Leaders, Managers, and Facilitators

by Patrick M. Lencioni (The Table Group, Lafayette, CA)

• ISBN13: 9780787979324
• ISBN10: 0787979325
• Format: eBook
• Copyright: 2005-05-01
• Publisher: Jossey-Bass

Summary

In the years following the publication of Patrick Lencioni's best-seller The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book. In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctionsusing tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team? Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.

Table of Contents

Section One: Getting Clear on the Concept

* The Case for Teamwork

* Overview of the Model

* Two Important Questions

Section Two: Overcoming the Five Dysfunctions of a Team

* Overcoming Dysfunction #1: Building Trust

* Overcoming Dysfunction #2: Mastering Conflict

* Overcoming Dysfunction #3: Achieving Commitment

* Overcoming Dysfunction #4: Embracing Accountability

* Overcoming Dysfunction #5: Focusing on Results

Section Three: Answering Questions and Anticipating Problems

* Common Questions

* Objections from Participants

* Obstacles to Avoid

Section Four: Building the Team

* Team-Building Road Map and Time Lines

* The Initial Off-Site

* Tools and Exercises in Detail

Glossary of Terms

Resources

About The Table Group

Acknowledgments

About the Author