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9780070633674

Paint Contractor's Complete Handbook

by
  • ISBN13:

    9780070633674

  • ISBN10:

    0070633673

  • Format: Paperback
  • Copyright: 1999-12-01
  • Publisher: McGraw-Hill
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List Price: $39.95

Summary

Turn your paintbrush into big profits. Whether you own a paint contracting business or you're ready to start one up, Paint Contractor's Complete Handbook, by Dennis D. Gleason, will help make the difference between flat growth and a glossy profit picture. From bidding on jobs to estimating wallcovering, this business-building advisor helps you make profitable decision on costs, materials, equipment and prep work for any type of job - repaint work, new construction, commercial and industrial projects, even government contracts. You'll see how to prepare winning bids...promote and market your services...estimate labor, equipment, overhead and profit...prevent legal disputes...read blueprints...select the right materials...and much, much more.

Table of Contents

Acknowledgments xxv
You Can Estimate Painting Costs
1(14)
How to Use This Book
2(2)
Use the CD-ROM
3(1)
The Business of Contracting
4(1)
The Big Picture
5(3)
Types of Estimates
5(1)
Types of Projects
6(1)
Types of Bids (Project Classifications)
6(2)
Production Painting---Volume Work
8(1)
Your Niche
8(3)
Worker Capabilities
9(1)
The Dollar Volume That Returns the Most Profit
9(1)
Financial Capabilities
10(1)
Danger Signals: Causes of Failure
11(4)
How to Succeed
13(2)
The Estimator
15(14)
The Estimator's Value
16(3)
The Estimator's Skills
16(1)
Estimating as a Recognized Profession
17(1)
The Estimator's Education
18(1)
The Estimator's Salary
18(1)
The Estimator as a Consultant
19(3)
Professional Groups for Estimators
20(2)
The Estimator's Judgment
22(7)
The Estimator's Range
23(4)
Feeling Tired Already?
27(2)
Plans, Specs, and Math Review
29(38)
Types of Drawings
30(5)
Shop Drawings
30(1)
Architectural Drawings (The ``A'' Sheets)
30(1)
The Support Drawings
30(1)
Structural Drawings (The S Sheets)
31(1)
Electrical Drawings (The E Sheets)
31(1)
Mechanical Drawings (The M and P Sheets)
31(1)
Landscape Drawings (The L Sheets)
31(1)
Grading Plans
32(1)
Site Improvement Drawings
32(1)
The Sample Plan
32(3)
Design Lines, Symbols, and Abbreviations
35(14)
Measuring Scales
37(1)
Identifying the Scale of the Drawing
37(6)
Plan Roll-Up Method
43(1)
Comparing Plans: The Project Comparison Chart
43(6)
Painting Specifications
49(8)
Specs for the Individual Bid
49(1)
Specs for the Informal Bid Process
49(1)
Specs for the Semiformal and Formal Bid Process
50(1)
The CSI Masterformat
50(7)
Math Review
57(4)
Identify Your Units of Measure
58(1)
Converting Fractions to Decimal Equivalents
58(1)
Scale Conversions
59(1)
Man-Hour Conversions
60(1)
Percentage Conversions
60(1)
Rounding Dollar Amounts
61(1)
Measuring Lengths, Areas, and Volumes
61(6)
Linear Measurements
61(1)
Angular Measurements
62(1)
Area Measurements
63(2)
Measuring Floor Areas
65(2)
The Basics of Estimating
67(28)
Preliminary Estimates
69(5)
Feasibility Estimate
69(1)
Conceptual Estimate
69(1)
Systems Estimate
70(1)
Budget Estimate
70(4)
The Detailed Estimate
74(2)
Unit Cost Method
75(1)
Lump Sum Method
76(1)
The Tools of the Trade
76(3)
Measuring Tools
76(2)
Digital Measuring Wheels
78(1)
Other Tools
79(2)
The Computer As an Estimating Tool
81(2)
Using the Computer for Paint Estimating
82(1)
What Else Can It Do?
83(1)
What Are the Disadvantages?
83(2)
Estimating Variables
85(2)
Error in Your Estimate
85(2)
``Difficult Owners''
87(1)
Poor Architectural or Engineering Plans
88(3)
Stubborn Developers, Builders, or General Contractors
91(1)
Government Red Tape
92(1)
Uncommon Materials
93(1)
Field Record Keeping
93(2)
Tips on Organization
95(20)
Organization
95(5)
Manage Your Time
96(1)
How Time Works
96(2)
Time Management Tips
98(1)
Set Production Goals for Estimating
99(1)
Take Breaks
100(1)
Keep Good Records
100(2)
Use Printed Forms
100(1)
Forms List
101(1)
Office Policies and Procedures
102(1)
Use an Estimating System
102(4)
Establish a Routine
102(4)
Estimate in the Same Order as You Paint
106(1)
Be a Professional
106(9)
Take-Off Tips
106(3)
Use a Checking System
109(6)
Marketing, Advertising, and Promotion
115(20)
Your Marketing Program
118(6)
Make a Commitment
119(1)
Define Your Target Market
119(2)
Establish a Sales and Marketing Budget
121(1)
Set Some Goals
121(1)
Your Advertising and Promotion Program
122(1)
Take Action
122(2)
The Basics of Advertising
124(11)
Business Name and Company Logo
124(1)
The Promotional Message
125(2)
Copy Writing
127(1)
Layout and Design
127(1)
Choosing the Medium
128(7)
Finding the Work
135(12)
Prospecting
138(2)
The Umbrella Effect
139(1)
Promotional Materials
140(6)
The Importance of a Promotional Package
140(1)
Always Call First
141(1)
Letter of Introduction
141(2)
List of References
143(1)
Letters of Recommendation
143(3)
Rolodex Cards
146(1)
Keeping Track of Valuable Leads
147(12)
The Value of a Lead
147(4)
Never Waste a Lead
148(1)
Having a Good Receptionist
148(1)
Phone Frustrations
149(1)
Handling Incoming Calls
150(1)
Keeping Track of Leads
151(7)
Prospecting Abbreviations
152(1)
Call-Back Times
153(1)
Computer Tracking
153(1)
The ACT Contact Screen
153(2)
Your Hotlist
155(1)
ACT Lookup Feature
155(1)
Scheduling
156(1)
View Feature
156(1)
Autodial Phone Feature
156(1)
Manual Tracking
156(1)
``Tickle'' Your Prospects
157(1)
Using the Manual System for Prospecting
157(1)
Taking the Next Step
158(1)
Winning Bids
159(26)
Bidding Output and Tracking Are Important
160(1)
The Bidding Process
161(9)
Bid Price Compared to Previous Bids
163(1)
Comparing Actual Job Costs
163(1)
Bidding Variables
163(7)
Adjusting the Standard Base Bid
170(2)
The Proposal
172(11)
Writing a Proposal
172(5)
The Heading
177(1)
Statement of Intent
178(1)
The Body of the Proposal
178(5)
Bidding Tips
183(2)
Bid Bonds
184(1)
Selling the Bid
184(1)
Sales Fundamentals
185(30)
Basic Sales Principles
185(5)
Price is Last
185(1)
Persistence and Determination
186(1)
Never Miss a Door
186(1)
Hear ``No'' Three Times
186(1)
You Must Take Control of the Sales Process
187(1)
Follow through to the Conclusion
187(1)
Qualify for the Decision Maker
188(1)
What Is a Professional
189(1)
Develop Relationships
189(1)
Respect Your Customers
189(1)
Compliment Your Competition
189(1)
Help Others, Help Yourself
190(1)
A Salesperson's Biggest Mistake
190(1)
Using the Right Words
191(2)
Professional Vocabulary
191(1)
Sales Language
191(1)
Humor in Sales
192(1)
The Last Word
192(1)
Questions, Questions, Questions
193(4)
The Value of Questions
193(2)
Types of Questions
195(1)
Question Techniques
196(1)
Develop a Questions List
196(1)
Features versus Benefits
197(8)
Feature Phrases
197(1)
The Elevator Speech
197(3)
Benefits and Benefit Statements
200(1)
Connector Phrases
201(1)
Benefit Statement Exercise
201(3)
Benefits Sell!
204(1)
Price versus Benefit Balance
204(1)
Customize the Benefits
204(1)
Use Facts, Figures, and Statistics
205(1)
The Telephone Introduction
205(10)
The Telephone Script
207(1)
Calling Goals and Objectives
208(1)
When Not to Meet Face to Face
209(1)
``No Project'' Follow-Up
210(1)
A Project to Bid, but no Invitation
210(1)
Calling Too Often
211(1)
Getting Past a Tough Receptionist
211(1)
Use ``Responsible'' or ``Responsibility''
212(1)
Ask for Help or Assistance
212(1)
Make a Statement, Ask a Question
212(1)
Mimic a Prospect! Use Their Own Words
213(2)
Presentations and Closing
215(22)
Initial Presentation
215(6)
Setting the Appointment
215(1)
Arrive Early, Prepare, and Relax
216(1)
Meeting Face to Face
216(1)
Making the Initial Presentation
217(3)
Meet a Few Key People
220(1)
The Proposal Presentation
221(7)
Visualize the Best Possible Results
221(1)
Making the Proposal Presentation
222(3)
Answering Objections
225(3)
Summary
228(1)
Closing the Sale
228(5)
Solve the Customer's Problems
229(1)
The Closing Sequence
229(1)
Closing Techniques
230(3)
Follow-Up Sales
233(2)
Follow-Up Frequency
234(1)
The First Follow-Up Call
234(1)
Follow-Up Closing
235(1)
Contract Negotiations
235(1)
Contract Award
236(1)
Record the Bid Results
236(1)
Contract Administration
237(30)
The Contract
237(2)
Contract Categories
238(1)
Types of Contract Forms
239(1)
The Contract Award
240(1)
Notification of Contract Award
241(1)
Verbal Notification
241(1)
Letter of Intent
241(1)
Contract Pricing Methods
242(3)
Lump Sum Method
242(1)
Unit Price Method
242(3)
The Contract Review
245(3)
Scope of Work
245(1)
Contract Sum
245(2)
Payment Schedule
247(1)
Contract Clauses
248(4)
Retentions
248(1)
Liquidated Damages
249(1)
Insurance Requirements and Certification
249(1)
Additional Insured
249(2)
Bonding Requirements
251(1)
Enumeration of the Subcontract Documents
251(1)
Other Clauses
251(1)
Contract Acceptance
252(7)
Master File
252(1)
Contract Information Log
252(7)
Contract Follow-Up Log
259(1)
Price Request Control Log
259(1)
Change Orders
259(3)
The Effect of Change Orders
261(1)
Extra Work
261(1)
Back Charges
261(1)
Financial Management
262(5)
Billing Cycles
262(1)
Progress Billings
263(1)
Retention Billing
263(1)
Billing Forms
263(1)
Lien Releases
264(3)
Legal Aspects of Contracting
267(14)
Contractor Ethics: The Unwritten Laws
268(3)
Bid Shopping
269(1)
Idea Shopping
270(1)
Price Fixing
271(1)
Estimating and Bidding Issues
271(2)
The Estimator's Liability
271(1)
Document Priority
271(1)
Subcontractor Responsibilities
272(1)
Relief from Bid
272(1)
Subcontractor Listing
272(1)
Substituting Subcontractors
273(1)
Contract Issues
273(1)
Breach of Contract
273(1)
The Mechanic's Lien
274(4)
Mechanic's Lien Procedure
274(1)
The Preliminary Notice
275(1)
Stop Notice
276(1)
Waiver of Lien
276(1)
Withdrawal of Lien
276(2)
Termination
278(1)
How to Prevent and Resolve Disputes
278(3)
Negotiation
280(1)
Arbitration
280(1)
Litigation
280(1)
Project Management
281(26)
Planning
283(1)
Scheduling
284(1)
Too Much Work
284(1)
The Manpower Schedule
285(1)
Purchasing
285(1)
Safety
285(1)
Record Keeping
286(4)
Activity Log
286(4)
Submittals/Transmittals
290(1)
Quality Control
290(3)
Site Visits
290(2)
Inspections
292(1)
Touch-Up Work
292(1)
Customer Relations
293(1)
Controlling Costs
293(7)
The Progress Report
294(4)
Controlling Material Costs
298(2)
Job Costing
300(7)
Monitor and Evaluate Man-Hours
302(1)
Compare Actual Costs to Percent Complete
303(1)
Cost Overruns
303(1)
Solutions to Cost Overruns
304(1)
The Final Job Cost Analysis
304(3)
Think Safety
307(24)
Leading Causes of Injury
308(1)
The Cost of Accidents
309(1)
Company Productivity
309(1)
Financial Expense
310(1)
More than Money
310(1)
No Reason to Pay the Cost
310(1)
Injury and Illness Prevention Program (IIPP)
310(2)
Injury and Illness Prevention Program Example
312(16)
Safety Policy
312(1)
Assignment of Responsibility
312(1)
Employee Compliance
313(1)
Violation Reporting
313(1)
Employee Communication
313(10)
Safety Training Program
323(1)
Safety Inspections
324(1)
Corrective Actions
325(1)
Accident Investigation
326(1)
Accident Reports
326(1)
Record Keeping
327(1)
Maintaining the Program
328(1)
Painting Safety Tips
328(3)
Historical Costs
331(10)
The Value of Historical Costs
332(1)
Keeping Accurate Cost Records
332(9)
Single-Family Home Costs
333(1)
New Construction Costs
333(1)
Commercial and Apartment Costs
333(4)
Residential Repaint Costs
337(4)
Parts of an Estimate: Labor
341(12)
Estimating Labor Costs
341(5)
Employer's Burden
342(1)
Labor Productivity
343(3)
Field Supervision
346(3)
The Foreman---Your Job Site Supervisor
346(1)
Field Superintendent---Supervises All Field Activities
347(1)
Field Discipline
348(1)
Man-Hour Production Tables
349(1)
Add in Supervision Costs
349(1)
The Shop Rate
350(1)
Finding Qualified Painters
351(2)
Parts of an Estimate: Material and Sundries
353(22)
Estimating Sundries
353(3)
Estimating Paint Quantities
356(2)
Spread Rate
356(1)
Waste and Spillage
357(1)
Mil Thickness
357(1)
Material Pricing
358(1)
Discounts
358(1)
Sales Tax
359(1)
Material Handling and Storage
359(1)
Substitution of Materials
360(1)
Material Precautions
361(4)
Environment Protection
362(1)
Material Safety
363(1)
Federal Government Specifications
364(1)
Paint Bases
365(4)
Alkyd
367(1)
Cement
367(1)
Epoxy
367(1)
Latex
367(1)
Oil
368(1)
Rubber
368(1)
Urethane
368(1)
Other Binders
368(1)
Types of Paint
369(1)
Lacquer
369(1)
Varnish
369(1)
Paint and Enamel
369(1)
Primer for Paint and Enamel
370(1)
Aluminum Paint
370(1)
Oil Stain
370(1)
Paint Colors
370(2)
Paint Brands
372(1)
Application Methods
372(3)
Brush Application
372(1)
Paint Pad Application
372(1)
Paint Mitt Application
373(1)
Roller Application
373(1)
Spray Application
373(2)
Parts of an Estimate: Equipment
375(14)
Equipment Inventory
375(5)
Subcontracts
380(1)
Receiving Subcontractor Bids
381(1)
Commissions and Bonuses
381(4)
Escalation
385(3)
Expiration Dates
387(1)
Contingency
388(1)
Parts of an Estimate: Overhead and Profit
389(12)
Indirect Overhead
390(1)
Direct Overhead
391(5)
Insurance
391(1)
Specific Bonds
392(1)
Safety Affects Overhead
393(1)
Lower Overhead by Reducing Theft and Vandalism
393(1)
Overhead Percentage Calculation
393(3)
Your Profit
396(5)
Risk Factors
397(1)
Profit Margins
398(1)
The Profit Formula
398(3)
Estimating Preparation Work
401(30)
Estimating Prep for New Construction
401(1)
Estimating Repaint Preparation
402(3)
Estimating Repaint Preparation Materials
403(1)
Estimating Repaint Preparation Man-Hours
404(1)
The Preparation Man-Hour and Material Tables
405(1)
Burn Off
405(1)
Waterblasting
405(12)
Surface Prep Techniques and Materials
417(9)
Exterior Wood: Preparation for Paint
417(1)
Exterior Wood: Preparation for Stain
418(1)
Exterior Galvanized Metal
419(1)
Exterior Ferrous Metals (Iron and Steel)
419(1)
Concrete and Masonry Surfaces
420(2)
Interior Wood: Preparation for Paint
422(2)
Interior Wood: Preparation for Stain
424(1)
Interior Plaster or Drywall
425(1)
Repaint Symptoms and Remedies
426(5)
Estimating Repaint Jobs
431(72)
The Detailed Repaint Estimate
432(1)
Estimating Repaint Work
432(3)
Your Estimating Tools
432(3)
The Site Examination
435(4)
Sketch the Interior
436(1)
Estimate the Preparation Work
436(1)
Estimate the Painting Operations
436(1)
The Repaint Take-Off Form
437(1)
Using the Repaint Formulas
437(1)
Compare Judgment to Calculations
437(1)
Estimate SURRPTUCU
438(1)
Estimate Equipment Costs
438(1)
Recapping and Extending the Totals
438(1)
The Interior Repaint Take-Off
439(43)
Living Room Ceiling
439(23)
The Ceiling Measurement
462(2)
Living Room Beams
464(1)
Living Room Walls
465(2)
The Opening Count
467(3)
Living Room Baseboard
470(1)
Railing, Wrought Iron
470(1)
Living Room SURRPTUCU
471(1)
Kitchen
471(2)
Kitchen Cabinets
473(1)
Kitchen Ceiling
473(1)
Kitchen Walls
474(1)
Kitchen SURRPTUCU
474(1)
Utility Room Ceiling
475(1)
Utility Room Walls
475(2)
Utility Room Baseboard
477(1)
Bathroom Ceiling
477(1)
Bathroom Walls
478(1)
Bathroom Valance
478(2)
Bathroom Baseboard
480(1)
Bathroom SURRPTUCU
480(1)
Bedroom 1 Ceiling
480(1)
Bedroom 1 Walls
481(1)
Bedroom 1 Baseboard
481(1)
Bedroom 1 SURRPTUCU
482(1)
Bedroom 2
482(1)
Final Interior Check
482(1)
The Exterior Repaint Take-Off
482(6)
Exterior Preparation Work
482(4)
Preparation by Wire Brush
486(2)
Exterior Painting Operations
488(9)
Rain Diverter
488(1)
Roof Jacks
488(1)
Vents and Flashing
488(1)
Fascia
489(1)
Overhang
490(1)
Siding
491(1)
Stucco
492(1)
Protective Coating
492(1)
Exterior Doors
493(1)
Plant-On Trim
494(1)
Pot Shelf (P/S)
494(1)
Pass-Through Shelf
495(1)
SURRPTUCU
495(1)
Repaint Take-Off Sheet Totals
495(1)
Equipment Costs
496(1)
Recap Man-Hours and Material
496(1)
Extensions
496(1)
The Base Bid
496(1)
The Final Bid Amount
497(1)
Cross-Checking
497(1)
The Repaint Proposal
497(6)
Estimating New Construction Projects
503(64)
New Construction Estimating Formulas
505(11)
The New Construction Take-off Sheet
516(1)
The Decision to Bid
516(4)
Picking up the Plans
517(1)
The Prebid Checklist
518(1)
Schedule the Bid
518(1)
The Site Visit
518(2)
New Construction Estimating Process
520(1)
The New Construction Take-off
520(21)
The Opening Count
523(3)
The Split Coat Operation
526(1)
The Tip-off Operation
527(1)
High Ceilings
527(1)
Wet Area Walls and Ceilings
527(1)
Sealer at Walls and Ceilings
528(1)
Enamel Walls and Ceilings
528(2)
Walls
530(1)
Cabinets
531(2)
Opening Count Review and Calculation
533(1)
Beams
533(1)
Tongue-and-Groove Ceilings
534(1)
Interior Railings
534(1)
Other Decorative Railings
535(1)
Stringers
535(2)
Light Valences
537(1)
Fireplaces
538(1)
Baseboard
538(2)
Miscellaneous Interior Operations
540(1)
Interior Subtotals
540(1)
Touch-up
540(1)
Tax
541(1)
Estimating New Construction Exteriors
541(13)
The Importance of Scheduling
542(1)
Fascia Board
543(1)
Overhang
544(1)
Siding
545(1)
Garage Door Exteriors
546(1)
Plant-Ons
546(1)
Exterior Doors
547(1)
Vents and Flashings
548(1)
Roof Jacks
548(1)
Back of Garage Doors
549(1)
Pot Shelves
549(1)
Pass-through Shelves
549(1)
Stucco Seal
550(2)
Miscellaneous Exterior Operations
552(2)
Exterior Totals
554(2)
Recap
554(1)
Options
554(1)
Alternates
555(1)
Exclusions
555(1)
Notes
555(1)
The Extension Sheet
556(5)
Rate
556(2)
Hours
558(1)
Supervision
558(1)
Burden
558(1)
Material
559(1)
Overhead
559(1)
Direct Cost
559(1)
Profit
559(1)
Base Bid Total and Price per Square Foot
559(1)
The Adjustment
560(1)
Final Bid Total and Price per Square Foot
560(1)
Building Recap
560(1)
The Bid Proposal
561(6)
The Proposal Rough Draft
561(3)
The Final Proposal
564(3)
Estimating Commercial and Industrial Projects
567(44)
Commercial versus Residential Construction
567(5)
Commercial/Industrial Painting Requirements
568(1)
Types of Commercial Projects
569(2)
Painting Tenant Improvements
571(1)
Estimating Commercial and Industrial
571(1)
The Man-Hour/Material Tables
572(1)
Man-Hours
572(1)
Material Coverage
572(1)
Painting Operations
572(33)
Ceilings and Walls
572(19)
Conduit, Pipe, and Pipe Railing
591(2)
Piping or Conduit Color Code
593(1)
Decking: Corrugated Metal
593(1)
Duct Work
594(1)
Fire Escapes, Steel Stairs, Grating, and Grilles
594(1)
Ladders
594(1)
Mechanical Equipment and Machinery
594(1)
Sprinkler Systems
594(1)
Structural Steel
594(11)
Tanks and Spheres
605(1)
Bidding Heavy Commercial and Industrial Work
605(6)
Plan Availability
606(1)
Selecting Projects to Bid
607(1)
The Invitation to Bid
608(1)
Instructions to Bidders
608(1)
Submitting Bids
608(3)
Estimating Wallcovering
611(32)
Residential and Commercial Wallcoverings
611(1)
Residential Wallcoverings
611(1)
Commercial Wallcovering Applications
612(1)
Wallcovering Contracts
612(1)
Labor-Only Contracts
612(1)
Labor and Material Contracts
612(1)
Guarantee Clauses
612(1)
Estimating Forms
613(1)
Parts of a Wallcovering Estimate
613(2)
Removing Wallcovering
613(1)
Surface Preparation
614(1)
Sizing
615(1)
Adhesive
615(1)
Installation Labor
615(9)
Estimating Material Quantity
624(6)
Converting Wallcovering Measurements
624(3)
Material Waste Factors
627(3)
Calculating Material Quantities
630(10)
Square-Foot-of-Wallcovering Method
630(1)
Square-Foot-of-Surface-Area Method
631(1)
Square-of-the-Room Method
632(1)
Drop or Stir Method
633(4)
Wallcovering Quantity Charts
637(3)
Material Pricing
640(1)
Wallcovering Tools and Supplies
640(1)
Subcontracts and Commissions
640(1)
Contingency, Overhead, and Profit
640(3)
The Government Contracting Process
643(10)
Contracting for Government Work
644(6)
Finding Government Work
644(1)
Selecting Projects to Bid
645(1)
The Davis-Bacon Act: Prevailing Wages
646(1)
Certified Payroll
647(3)
Estimating Government Projects
650(1)
Bidding Government Work
650(3)
Submitting the Bid
651(1)
Change Orders
651(2)
Appendix A Sample Plan 653(2)
Appendix B General Estimating Tables 655(62)
Appendix C Forms for Paint Contractors 717(4)
Glossary 721(28)
Index 749

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