Partner for Performance Strategically Aligning Learning and Development

by Guerra, Ingrid; Hicks, Karen

• ISBN13: 9781562865818
• ISBN10: 1562865811
• Edition: 1st
• Format: Paperback
• Copyright: 2017-07-31
• Publisher: Association for Talent Development

Summary

As an L&D professional, you know not to take a client request at face value. But can you steer misguided initiatives in the right direction, arriving at a solution that works for your customers and your company?

Partner for Performance is the key to aligning your learning and development role with your organization's greatest needs. Performance improvement specialists Ingrid Guerra-López and Karen Hicks offer a framework for fast-tracking your growth as an ally to managers and a consultant to business leaders. Their structured, yet versatile method is a fit for any organization, and you can use it throughout the learning-solution process. Form lasting partnerships with stakeholders. Generate, share, and use performance data that support decision making and action. And help your organization avoid failed training initiatives that waste effort, time, and money, while brewing employee disengagement.

Change the L&D status quo and build credibility for your department --Partner for Performance will show you how.

Author Biography

Ingrid Guerra-López, PhD, is an associate professor and director of the Institute for Learning and Performance Improvement at Wayne State University and currently serves on the board of directors of the International Society for Performance Improvement (ISPI). Guerra-López's research, teaching, and consulting focus on improving human and organizational performance through needs assessment and evaluation, with particular focus on performance monitoring and evaluation systems. She has published six books and more than 40 articles. Her book, Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance, is one of the most widely used evaluation books in instructional systems and performance improvement graduate programs at universities.

Karen Hicks, PhD, has more than 15 years' experience helping organizations build measurement and evaluation and talent development capabilities. She works to demonstrate the value of talent development through strategic alignment, assessment, and improvement.

Table of Contents

Introduction

1. The Real Value of Learning and Development

2. Strategic Alignment

3. ALIGN Expectations

4. ALIGN Results

5. ALIGN Solutions

6. ALIGN Implementation

7. Strategically Aligning Learning and Development

8. Conclusion

Appendix A. Strategic Alignment Process Toolbox

Appendix B. L&D Alignment Diagnostic

References and Related Readings

About the Authors

Index