A Pastor's Guide to Interpersonal Communication: The Other Six Days

by Neff; Blake J.

• ISBN13: 9780789026668
• ISBN10: 078902666X
• eBook ISBN(s): 9781317786795
• Edition: 1st
• Format: Nonspecific Binding
• Copyright: 2006-05-04
• Publisher: Routledge
• More Book Details

Summary

A Pastor's Guide to Interpersonal Communication: The Other Six Days provides clergy as well as students preparing for pastoral ministry with specialized training in communications that focuses on the kind of one-on-one conversations they can expect to have with their parishioners. This comprehensive book examines a variety of essential topics, including perception, self-disclosure, verbal and nonverbal messages, listening, stages of relational development, power assertiveness and dominance, conflict management, forgiveness, persuasion, dual relationships, pastoral family communication, and how to develop a communications model. Each chapter includes "Pastoral Conversations" (real-life dialogues presented for analysis); "Key Concepts" for quick student review; "Meanings Mania" (self-tests on vocabulary); and "Unleashing the Power of Interpersonal Communication" (student exercises that reinforce the practical aspects of key principles). Book jacket.

Table of Contents

Preface	ix
About the Author	xii
Acknowledgments	xiii
Interpersonal Pastoral Communication	1	(12)
Keys to Improving Interpersonal Skills	6	(5)
Key Concepts	11	(1)
Meanings Mania	11	(1)
Unleashing the Power of Interpersonal Communication	12	(1)
Models of Communication	13	(16)
Linear Model	13	(2)
Interactional Model	15	(2)
Transactional Model	17	(1)
Pastoral Interpersonal Communication Concepts	18	(8)
Key Concepts	26	(1)
Meanings Mania	26	(1)
Unleashing the Power of Interpersonal Communication	27	(2)
Perception	29	(16)
The Perception Process	32	(3)
Interpretive Guidelines	35	(3)
Perceptual Shortcuts	38	(3)
Key Concepts	41	(1)
Meanings Mania	42	(1)
Unleashing the Power of Interpersonal Communication	43	(2)
Self-Disclosure	45	(16)
Self-Disclosure Defined	45	(2)
How Self-Disclosure Works	47	(2)
Why Do Pastors Self-Disclose?	49	(6)
Why Don't Pastors Self-Disclose?	55	(2)
Encouraging Others to Self-Disclose	57	(1)
Key Concepts	58	(1)
Meanings Mania	58	(1)
Unleashing the Power of Interpersonal Communication	59	(2)
Verbal Messages	61	(16)
The Nature of Words	62	(6)
Gossip: A Word Better Left Unspoken	68	(2)
Confidentiality: A Limit on Pastoral Words	70	(3)
Key Concepts	73	(1)
Meanings Mania	74	(1)
Unleashing the Power of Interpersonal Communication	75	(2)
Nonverbal Messages	77	(12)
Appearance	78	(1)
Gestures and Body Movements	79	(1)
Facial Expressions and Eye Behavior	80	(1)
Vocalics	80	(1)
Space and Territoriality	81	(2)
Touch	83	(2)
Time	85	(2)
Key Concepts	87	(1)
Meanings Mania	87	(1)
Unleashing the Power of Interpersonal Communication	88	(1)
Listening	89	(16)
Stumbling Blocks to Listening	92	(6)
Building Blocks to Listening	98	(4)
Key Concepts	102	(1)
Meanings Mania	103	(1)
Unleashing the Power of Interpersonal Communication	104	(1)
Stages of Relational Development	105	(16)
General Relational Stages	105	(3)
Initial Interaction	108	(1)
Relationship Building	109	(2)
Relationship Maintenance	111	(3)
Relationship Dissolution	114	(2)
Final Interaction	116	(1)
Further Considerations	117	(2)
Key Concepts	119	(1)
Meanings Mania	119	(1)
Unleashing the Power of Interpersonal Communication	120	(1)
Power, Assertiveness, and Dominance	121	(14)
Power	123	(5)
Assertiveness	128	(2)
Dominance	130	(1)
Key Concepts	131	(1)
Meanings Mania	132	(1)
Unleashing the Power of Interpersonal Communication	133	(2)
Managing Conflict	135	(18)
The Nature of Conflict	137	(4)
Constructive or Destructive Conflict?	141	(1)
Conflict Management Styles	142	(5)
Negotiation Strategies	147	(2)
Key Concepts	149	(1)
Meanings Mania	150	(1)
Unleashing the Power of Interpersonal Communication	151	(2)
Forgiveness	153	(12)
Forgiveness Myths	155	(6)
The Forgiveness Process	161	(2)
Key Concepts	163	(1)
Meanings Mania	163	(1)
Unleashing the Power of Interpersonal Communication	164	(1)
Persuasion	165	(16)
The Nature of Persuasion	165	(2)
Ethical Persuasion	167	(1)
Elements of Persuasion	168	(2)
Theories of Persuasion	170	(9)
Key Concepts	179	(1)
Meanings Mania	179	(1)
Unleashing the Power of Interpersonal Communication	180	(1)
Dual Relationships	181	(16)
Pastor/Counselor	183	(2)
Pastor/Lover	185	(1)
Pastor/Family Member	186	(2)
Pastor/Friend	188	(3)
Pastor/Former Pastor	191	(3)
Preventions	194	(1)
Key Concepts	195	(1)
Meanings Mania	196	(1)
Unleashing the Power of Interpersonal Communication	196	(1)
Pastor, Partner, Parent	197	(18)
Pitfalls to Pastoral Family Communication	198	(11)
Resources for Pastoral Family Communication	209	(3)
Key Concepts	212	(1)
Meanings Mania	213	(1)
Unleashing the Power of Interpersonal Communication	213	(2)
References	215	(10)
Index	225