List of contributors | p. ix |
List of illustrations | p. xi |
Foreword: Communicating with and involving patients | p. xiii |
Preface | p. xv |
Acknowledgements | p. xvii |
Setting the Scene: Debates on Patient Participation and Methods for Studying it | p. 1 |
Understanding the process of patient participation | p. 3 |
Commentary | p. 3 |
Introduction | p. 4 |
Previous research on patient participation in health care consultations | p. 7 |
Building a more comprehensive view of patient participation | p. 15 |
The contributions of this book | p. 16 |
How to use this book | p. 20 |
Recommendations: summary | p. 21 |
Methods for studying patient participation | p. 22 |
Commentary | p. 22 |
Introduction | p. 23 |
Overview of methods represented in this book | p. 23 |
Mixing methods in the study of patient participation | p. 24 |
Applications of methods | p. 24 |
Discussion | p. 34 |
Conclusion | p. 39 |
Acknowledgement | p. 39 |
Recommendations: summary | p. 40 |
Patient Participation in Practice | p. 41 |
The meaning of patient involvement and participation in health care consultations: A taxonomy | p. 43 |
Commentary | p. 43 |
Introduction | p. 44 |
Models of involvement and participation in consultations | p. 46 |
Methods | p. 47 |
Results | p. 50 |
Discussion | p. 61 |
Notes | p. 63 |
Acknowledgements | p. 63 |
Recommendations: summary | p. 64 |
What is a good consultation and what is a bad one? The patient perspective | p. 65 |
Commentary | p. 65 |
Introduction | p. 66 |
Methods | p. 67 |
Patients' judgements of 'good' and 'bad' consultations | p. 68 |
Summary of findings | p. 78 |
Discussion | p. 79 |
Conclusion | p. 81 |
Acknowledgements | p. 81 |
Recommendations: summary | p. 82 |
A feeling of equality: Some interactional features that build rapport and mutuality in a therapeutic encounter | p. 83 |
Commentary | p. 83 |
Introduction | p. 84 |
Where encounters take place | p. 86 |
A therapeutic encounter in a hospital setting | p. 90 |
Talk about the video | p. 93 |
The naming sequence | p. 95 |
Developing rapport | p. 98 |
Deeper socialization | p. 101 |
Conclusion | p. 102 |
Acknowledgement | p. 103 |
Recommendations: summary | p. 103 |
Patient participation in formulating and opening sequences | p. 104 |
Commentary | p. 104 |
Introduction | p. 105 |
Patient participation and professional stocks of interactional knowledge | p. 106 |
An interactional activities perspective on patient participation | p. 110 |
Improving patients' participation | p. 117 |
Conclusion | p. 118 |
Recommendations: summary | p. 119 |
What is patient participation?: Reflections arising from the study of general practice, homoepathy and psychoanalysis | p. 121 |
Commentary | p. 121 |
Patient participation in the delivery and reception of diagnosis in general practice | p. 122 |
Patient participation in the delivery of treatment decisions in homoeopathy | p. 126 |
Patient participation in the reception of interpretations in psychoanalysis | p. 132 |
Conclusion | p. 139 |
Notes | p. 142 |
Recommendations: summary | p. 142 |
Nursing assessments and other tasks: Influences on participation in interactions between patients and nurses | p. 143 |
Commentary | p. 143 |
Introduction | p. 144 |
Description of the data | p. 145 |
Types of nurse encounter and their different tasks | p. 146 |
The importance of nurses' consultations with patients | p. 148 |
Forms of participation in nurse-patient encounters | p. 150 |
Discussion: influences on participation in nurse-patient encounters | p. 160 |
Conclusion | p. 163 |
Note | p. 163 |
Recommendations: summary | p. 163 |
A Conceptual Overview of Patient Participation and its Components | p. 165 |
Components of participation in health care consultations: A conceptual model for research | p. 167 |
Commentary | p. 167 |
Introduction | p. 167 |
Five key components of patient participation | p. 168 |
Discussion | p. 173 |
Recommendations: summary | p. 175 |
An integrative approach to patient participation in consultations | p. 176 |
Commentary | p. 176 |
Introduction | p. 177 |
What is patient participation? | p. 177 |
Would we recommend patient participation as a policy? | p. 185 |
How could patient participation be measured? | p. 188 |
What else do we need to know about patient participation? | p. 191 |
Conclusion | p. 192 |
Recommendations: summary | p. 192 |
Afterword: Encounters with health care: a personal viewpoint | p. 194 |
Educational Supplements | p. 197 |
Transcript notation for conversation analysis | p. 213 |
References | p. 215 |
Index | p. 233 |
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