Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
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Preface | p. ix |
The nature of the book | p. xi |
Inspiration, acknowledgements and thanks | p. xiii |
The Evolution of Patient Safety | |
Medical harm: a brief history | p. 3 |
The emergence of patient safety | p. 14 |
Integrating safety and quality | p. 31 |
The Hazards of Healthcare | |
The nature and scale of error and harm | p. 49 |
Reporting and learning systems | p. 75 |
Measuring safety | p. 96 |
From Accident Analysis to System Design | |
Human error and systems thinking | p. 119 |
Understanding how things go wrong | p. 141 |
The Aftermath | |
Caring for patients harmed by treatment | p. 171 |
Supporting staff after serious incidents | p. 192 |
Design, Technology and Standardization | |
Clinical interventions and process improvement | p. 211 |
Design for patient safety | p. 230 |
Using information technology to reduce error | p. 246 |
People Create Safety | |
Creating a culture of safety | p. 269 |
Patient involvement in patient safety | p. 290 |
Procedures, violations and migrations | p. 307 |
Safety skills | p. 321 |
Teams create safety | p. 341 |
The Journey to Safety | |
Safe organizations: bringing it all together | p. 371 |
High performing healthcare systems | p. 390 |
Index | p. 405 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.