Forewordby Mark Poznansky, President, Robarts Research Institute.by Ross Tsuyuki, BSc (Pharm), MSC, PharmD, Director, The Epidemiology Coordinating and Research Centre (EPICORE), University of Alberta | |
Acknowledgements | |
Introduction | |
The Theory | |
How We Got to Where We Are | |
Defining Quality of Care | |
The Care Gap and Its Causes | |
The Prescribing Gap | |
The Compliance, Concordance and Adherence Gaps: Challenges and Opportunities | |
Access, Health and the Economy: Can We Afford Access Gaps? | |
The Care Gap Gorilla: Bigger Gaps for Older Patients | |
The Practice-Patient Health Management (PHM) | |
Background and Rationale of Patient Health Management | |
Learning Experiences: The Epidemiology Coordinating and Research Centre (EPICORE), the Heart Function Clinic and the Clinical Quality Improvement Network (CQIN) | |
A Pivotal Experience: Improving Cardiovascular Outcomes in Nova Scotia (ICONS) | |
Other Experiences in Patient Health Management | |
What Have We Learned So Far? | |
What Works: The Action Plan | |
What Doesn't Work? | |
Vision for the future | |
The Strategic Alternatives | |
Skate to Where the Puck Will Be: Wayne Gretzky's Strategic Plan | |
Appendices | |
Guiding Principles for Public/Private Partnerships: Disease Management and Outcomes Research | |
Patient Management Template, Heart Function Clinic, circa 1994 | |
CQIN Mission, Goals and Objectives | |
Representative CQIN Partnership/Governance Structure for the Project Entitled: Mortality risk and patterns of practice in 4,606 acute care patients with congestive heart failure | |
The relative importance of age, sex and medical therapy | |
Physician Order Sheet for Management of Patients with Heart Attack from a Representative CQIN Hospital, Circa 1992-1996 | |
ICONS Members and Affiliations | |
ICONS CARE Map: Management of Anticoagulation in Atrial Fibrillation | |
ICONS Care Map: Management of Heart Failure | |
ICONS Standardized Discharge Order Sheet | |
ICONS Provider Newsletter | |
ROCQ Project Outline | |
CURATE Treatment Algorithm for Osteoarthritis Patients | |
Examples of Diabetes Hamilton Newsletters | |
Bibliography | |
Index | |
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