Peace Skills Leaders' Guide

by Evans, Alice Frazer; Evans, Robert A.

• ISBN13: 9780787948009
• ISBN10: 0787948004
• Edition: 1st
• Format: Paperback
• Copyright: 2001-03-02
• Publisher: Jossey-Bass

Summary

Part of the Peace Skills Set, this Leaders' Guide is designed to prepare people to lead Peace Skills workshops in their communities. It contains several suggested workshop designs to accommodate different workshop goals, lengths, and formats; clear guidelines for teaching with role plays, case studies and sacred texts; and a broad variety of cases, role plays and specific faith texts for group discussion.

Author Biography

ROBERT A. EVANS are international trainers and consultants in the field of conflict transformation. They are founding directors of Plowshares Institute and senior fellows at the Centre for Conflict Resolution, at the University of Cape Town, South Africa. RONALD S. KRAYBILL is associate professor in the Conflict Transformation Program at Eastern Mennonite University in Harrisonburg, Virginia. Kraybill was the former director of training at the Centre for Conflict Resolution in Cape Town, South Africa and founding director of the Mennonite Conciliation Service.

Table of Contents

Acknowledgments	xiii
Introduction	xv
Overview of the Manual	xvii
Thoughts About Peace and Transformation	xviii
SECTION ONE ASSUMPTIONS ABOUT CONFLICT AND THE ROLE OF PEACEBUILDERS	1	(22)
Assumptions About Conflict	3	(9)
Conflict Transformation	4	(2)
The Role of Peacebuilders	6	(2)
Resources for Peacebuilders	8	(1)
The Normality of Conflict	9	(1)
A Variety of Approaches	9	(1)
Application Exercises	10	(2)
Understanding Conflict and the Role of Mediation	12	(11)
Responses to Conflict	12	(2)
Sources and Types of Conflict	14	(2)
Approaches to Addressing Conflict	16	(2)
The Limits of Mediation	18	(1)
Justice and ``Neutrality''	19	(2)
Application Exercises	21	(2)
SECTION TWO INTRODUCTION TO MEDIATION	23	(62)
Mediation: A Tool for Empowering Others	25	(7)
Mediation Versus Arbitration	26	(1)
A Four-Stage Approach to Mediation	27	(2)
A Mediation Tool Kit	29	(2)
Application Exercise	31	(1)
Before Mediation: Laying the Foundation	32	(6)
Getting the Parties to the Table	32	(3)
The Role of Co-Mediators	35	(1)
Personal Preparation	36	(1)
Application Exercises	37	(1)
The Introduction Stage: Providing Safety	38	(5)
Getting Off on the Right Foot	38	(1)
What to Say: Introductory Comments	39	(3)
Providing a Safe Place	42	(1)
Application Exercises	42	(1)
The Storytelling Stage: Offering Understanding	43	(8)
Who Goes First?	44	(1)
Understanding as the Primary Goal	44	(1)
Questions and Statements	44	(2)
Dealing with Interruptions	46	(1)
Dealing with Provocative Statements	47	(2)
Taking Notes and Listening for Issues	49	(1)
Building on Safety and Understanding	49	(1)
Application Exercises	49	(2)
The Problem-Solving Stage: Building Joint Ownership	51	(15)
Clarify the Issues	52	(2)
Identify Common Concerns	54	(2)
Select One Issue	56	(1)
Focus on Interests	57	(4)
Generate Options	61	(2)
Evaluate and Choose Options	63	(1)
Problem Solving as a Transformative Process	64	(1)
Application Exercises	64	(2)
Additional Tools for Problem Solving	66	(9)
Tools for Defining Problems	66	(2)
Tools for Breaking Impasse	68	(6)
Application Exercises	74	(1)
The Agreement Stage: Seeking Sustainability	75	(6)
Tips for Writing the Agreement	76	(2)
Presenting the Agreement	78	(1)
When Not to Finalize Agreements	78	(1)
Providing Opportunity for Reconciliation	79	(1)
Application Exercise	80	(1)
Moving Toward Reconciliation: Letting Go of the Past	81	(4)
Tell and Retell	82	(1)
Additional Steps	83	(1)
Application Exercise	84	(1)
SECTION THREE COMMUNICATION SKILLS AND TOOLS	85	(20)
Listening Skills	87	(7)
Paraphrasing	88	(2)
Summarizing	90	(2)
Body Language	92	(1)
Listening as Transformation	92	(1)
Application Exercises	93	(1)
Language in Mediation	94	(7)
Moving from Generalities to Specifics	94	(2)
Laundering Language	96	(1)
Hearing Hidden Offers	96	(2)
Application Exercises	98	(3)
Emotions in Conflict	101	(4)
The Importance of Self-Awareness	101	(1)
A Range of Mediator Responses	102	(2)
Summary	104	(1)
Application Exercises	104	(1)
SECTION FOUR BUILDING PEACE IN COMMUNITIES	105	(14)
Designing a Peacebuilding Process	107	(12)
Mediation Skills and the Struggle for Justice	107	(1)
Extending Mediation Values into Group Conflicts	108	(1)
The Power of Process	109	(2)
Principles of Good Process	111	(4)
Conclusion: A Transformative Process for Community Empowerment	115	(1)
Application Exercises	116	(3)
Notes	119	(4)
Appendix: Additional Reading About Conflict Transformation	123	(2)
The Authors	125	(2)
About Plowshares	127	(2)
About the Conflict Transformation Program	129	(2)
Index	131