People-Smart Leaders : Maximizing People, Performance, and Profits

by Cole, Larry

• ISBN13: 9781886939615
• ISBN10: 1886939616
• Format: Hardcover
• Copyright: 2004-08-15
• Publisher: Midpoint Trade Books Inc

Table of Contents

Foreword	v
Acknowledgments	vii
Preface	ix
Introduction	xiii
Part One Human Factor	1	(22)
1. Frustration Is Your Best Friend®	3	(6)
2. Why Is the Work in Teamwork Not Working?	9	(10)
3. Are You Ready to Put the Work in Teamwork to Work?	19	(4)
Part Two People Systems	23	(64)
4. Entering the People Age	25	(14)
5. The TeamWork Values Statement	39	(14)
6. Using People Operating Systems to Enter the People Age	53	(14)
7. The Teacher Becomes the Student	67	(10)
8. Meeting the Challenges of Using a Data-Based People Operating System	77	(10)
Part Three Change	87	(50)
9. You Decide If Resistance Will Be Your Friend or Your Enemy	89	(18)
10. Blueprints for Change	107	(20)
11. Accountability and Behavior Change	127	(10)
Part Four Personal Development	137	(22)
12. Living in a Fishbowl	139	(8)
13. Will the Real Me Please Stand Up?	147	(12)
Part Five Leading You into Tomorrow	159	(32)
14. People Systems Taking You into the Future	161	(8)
15. The Workplace Is the University for Personal Development	169	(18)
16. Now You Have It, What Are You Going to Do with It?	187	(4)
About the Authors	191	(2)
Index	193