Perfect Phrases for Building Strong Teams: Hundreds of Ready-to-Use Phrases for Fostering Collaboration, Encouraging Communication, and Growing a Winning Team

by Diamond, Linda Eve

• ISBN13: 9780071490733
• ISBN10: 0071490736
• Edition: 1st
• Format: Paperback
• Copyright: 2007-08-08
• Publisher: McGraw Hill

Summary

The Right Phrase for Every Situation...Every Time Whether you're a project manager, department head, or CEO, you have to choose the perfect words to inspire real teamwork. This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to: Get people to work with, not against each other Use positive feedback to promote and reward teamwork Inspire communication at every level of the team Build a winning team mindset that can't lose! The key to successful collaboration is right here at your fingertips-in this easy-to-use, subject-by-subject collection of empowering words and fail-proof phrases.

Author Biography

Linda Eve Diamond has over a decade of experience in corporate training. She is the coauthor of Perfect Phrases for Motivating and Rewarding Employees, Teambuilding That Gets Results, and Executive Writing: American Style, and the author of Rule #1: Stop Talking; A Guide to Listening. Visit her Web sites LindaEveDiamond.com and ListenersUnite.com.

Table of Contents

Preface	p. vii
Who Can Use This Book?	p. viii
Book Map	p. viii
Enter Here	p. x
Acknowledgments	p. xi
Who Is On Your Team?	p. 1
The Team Leader	p. 3
Team Leader Attitudes	p. 3
Healthy Team Development	p. 4
A Model of Loyalty and Respect	p. 7
Teams: The Bigger Picture	p. 9
The Extended Team	p. 9
The Expanded Team	p. 10
Consumer Input	p. 12
At the Center: Your Internal Team	p. 12
Building Strong Teams	p. 15
Building Your Team	p. 17
Recruiting and Hiring	p. 19
The Positive Mindset	p. 21
Skill Development	p. 23
The Learning Curve	p. 26
Establishing Guidelines	p. 28
Establishing Proper Channels	p. 30
Conflict Resolution	p. 33
Technical Difficulties	p. 35
Personality Clashes	p. 38
Blame Games	p. 41
Competition in the Ranks	p. 43
Gender Bias	p. 46
Generation Clashes	p. 49
Discrimination of Any Kind	p. 52
Empowerment	p. 55
A Question of Input	p. 56
Delegation	p. 58
Letting Go	p. 60
A Show of Confidence	p. 62
Listening	p. 64
Feedback	p. 67
Job Coaching	p. 68
Team Members Assess the Team	p. 71
Team Member Self-Assessments	p. 74
Feedback Among Team Members	p. 77
Assessments of the Team Leader	p. 79
The Little Things	p. 81
Team Process	p. 83
Brainstorming	p. 84
Creative Thinking	p. 86
Problem Solving	p. 89
Decision Making	p. 91
Action Plans	p. 94
Implementation	p. 96
Virtual Team Building	p. 99
Off-Site Team Leader	p. 100
Off-Site Team Member	p. 103
The Virtual Team	p. 106
Across Time Zones	p. 109
On-the-Clock vs. Results-Only Hours	p. 112
Perks, Benefits, and Rewards	p. 115
Spotlight Your Team	p. 116
Team Perks	p. 118
Team-Building Rewards	p. 120
Individual Recognition	p. 122
Incentives	p. 124
The Healthy Team	p. 126
Team-Building Exercises	p. 129
Team-Building Exercises	p. 131
Team-Building Professionals	p. 133
Types of Team-Building Exercises	p. 135
What's Right for Your Team?	p. 138
Team-Building Follow-Through	p. 140
Icebreaker Questions	p. 142
Resource File	p. 144
Exercise Books	p. 144
Online Searches	p. 145
Conclusion	p. 146
About the Author	p. 147
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