Perfect Phrases for Motivating and Rewarding Employees : Hundreds of Ready-to-Use Phrases to Encourage and Recognize Excellence

by Diamond, Harriet, M.A.

• ISBN13: 9780071458962
• ISBN10: 0071458964
• Format: Paperback
• Copyright: 2005-10-20
• Publisher: McGraw-Hill

Summary

The Right Phrase for Every Situation...Every TimeKeeping employees motivated is crucial to your company's performance. This comprehensive, quick-reference guide for managers offers you hundreds of ready-to-use phrases at your fingertips. No matter what the situation--whether you're giving a pep talk or inspiring a direct report in a one-on-one meeting--Perfect Phrases for Motivating & Rewarding Employeeswill provide you with the right words at right time. Learn how to: Create a positive work environment Motivate people to achieve goals Handle difficult employees and challenging situations Provide feedback that enhances performanceThis easy-to-use guide includes everything you need to succeed--the winning words and all-purpose phrases that will motivate you and your team to be the best you can be.

Author Biography

Harriet Diamond, noted author and speaker, is the founder and former president of the consulting firm Diamond Associates whose clients include many Fortune 500 companies.

Linda Eve Diamond is a fulltime writer. In addition, she designed and developed motivatrional training programs for Diamond Associates Fortune 500 clients, and has developed a spectrum of customized training programs.

Table of Contents

Preface	xi
Who Can Use This Book?	xiii
Book Map	xiv
Enter Here	xv
Part One: The Why's and Wisdom of Motivation: The Manager as Motivator
Why Motivate?	3	(4)
Motivation vs. De-motivation	3	(1)
Excuses for Not Motivating	4	(1)
Reasons for Motivating	4	(3)
The Wise Motivator	7	(10)
Self-Motivation	7	(1)
Your Style	7	(1)
Be a Change Agent	8	(2)
Set Clear Expectations	10	(1)
Lead by Example	11	(2)
Motivating Employees	13	(4)
Part Two: Perfect Phrases for Motivating Employees
A Positively Motivating Environment	17	(22)
A Positive Workplace	19	(3)
Respect	22	(3)
The ``Everyone Counts'' Attitude	25	(3)
Stress Less	28	(4)
Team Spirit	32	(3)
Productive Meetings	35	(4)
Ongoing Performance Management	39	(22)
Ongoing Positive Feedback	41	(3)
Ongoing Developmental Feedback	44	(4)
Planning for the Performance Review Meeting	48	(3)
The Performance Review Meeting	51	(6)
Employee Goals and Growth	57	(4)
Modeling and Encouraging Communication Skills	61	(10)
Clear Communication	62	(3)
Listening for Clear Communication	65	(2)
Clear Communication Choices	67	(4)
Motivating Critical Skills	71	(22)
Creativity	72	(3)
Initiative	75	(3)
Critical Thinking	78	(3)
Flexibility	81	(3)
Time Management	84	(3)
Organization	87	(3)
Presentation Skills	90	(3)
Motivational Challenges	93	(36)
A Culturally Diverse Workforce	95	(4)
Generations at Work	99	(4)
The Underachiever	103	(5)
The Powerhouse Overachiever	108	(6)
The Part-Time Employee	114	(3)
The Virtual Commuter	117	(3)
The Naysayer	120	(3)
Complaints About the Rules	123	(3)
Employee Conflicts	126	(3)
Raising Morale in Tough Times	129	(16)
Transitions	131	(3)
Tough Economic Conditions	134	(3)
Bad Company Publicity	137	(2)
The Whole Team Is Down	139	(6)
Part Three: Motivational Rewards: Perfect Benefits, Perks, and Rewards
Perfect Benefits	145	(16)
Health Insurance	147	(3)
Wellness Programs	150	(3)
Retirement Plans	153	(3)
Personal Days, Sick Days, and Vacation Days	156	(2)
Flextime	158	(3)
Perfect Perks and Rewards	161	(13)
Public Recognition and Rewards	162	(3)
Bonuses, Incentives, and Tuition Reimbursement	165	(3)
Contests and Competitions	168	(3)
Gifts and Special Occasions	171	(3)
Conclusion	174	(1)
About the Authors	175