Performance Evaluation in the Human Services

by Slavin; Simon

• ISBN13: 9781560243793
• ISBN10: 1560243791
• Format: Hardcover
• Copyright: 1995-03-22
• Publisher: Routledge

Summary

Performance Evaluation in the Human Services is a practical, specific book for managers on how to conduct performance evaluations. The book moves beyond the traditional rating scale and focuses on a new model involving the employee in the evaluation process. It stresses the need for evaluation scales to match the job description in a manner that is educational, future-oriented, and time-saving. Managers who must conduct performance reviews will find that this book presents a unique advancement on the use of behaviorally anchored rating scales for evaluation. The authors focus on the developmental/educational components of evaluation and stress employee empowerment as a result of evaluation.

Table of Contents

Preface
Acknowledgements
Performance Evaluation: An Overview	p. 1
Two Cases in Performance Evaluation	p. 13
The "Ideal" System for Human Service Performance Evaluation	p. 21
Constructing the Ideal Performance Evaluation Instrument for a Human Service Agency	p. 41
The Performance Evaluation Instrument	p. 51
Implementing the Process/Using the Instrument	p. 99
The "Ideal" Performance System in Action	p. 107
The Ideal Performance Evaluation System: Applications and Implications	p. 123
References	p. 131
Index	p. 137
Table of Contents provided by Blackwell. All Rights Reserved.