Performance Measurement for Health System Improvement: Experiences, Challenges and Prospects

by Edited by Peter C. Smith , Elias Mossialos , Irene Papanicolas , Sheila Leatherman

• ISBN13: 9780521116763
• ISBN10: 0521116767
• Edition: 1st
• Format: Hardcover
• Copyright: 2010-02-15
• Publisher: Cambridge University Press

Summary

In a world where there is increasing demand for the performance of health providers to be measured, there is a need for a more strategic vision of the role that performance measurement can play in securing health system improvement. This volume meets this need by presenting the opportunities and challenges associated with performance measurement in a framework that is clear and easy to understand. It examines the various levels at which health system performance is undertaken, the technical instruments and tools available, and the implications using these may have for those charged with the governance of the health system. Technical material is presented in an accessible way and is illustrated with examples from all over the world. Performance Measurement for Health System Improvement is an authoritative and practical guide for policy makers, regulators, patient groups and researchers.

Table of Contents

List of tables, figures and boxes

List of contributors

Foreword Nata Menabde

Acknowledgements

Principles of Performance Measurement:

Introduction

Dimensions of Performance:

Population health

Patient reported outcome measures and performance measurement

Measuring clinical quality and appropriateness

Measuring financial protection in health

Health systems responsiveness: a measure of the acceptability of health-care processes and systems from the user's perspective

Measuring equity of access to health care

Health system productivity and efficiency

Analytical Methodology for Performance Measurement:

Risk adjustment for performance measurement

Clinical surveillance and patient safety

Attribution and causality in health-care performance measurement

Using composite indicators to measure performance in health care

Performance Management in Specific Domains:

Performance measurement in primary care

Chronic care

Performance measurement in mental health services

Long-term care quality monitoring using the inteRAI common clinical assessment language

Health Policy and Performance Management:

Targets and performance measurement

Public performance reporting on quality information

Developing information technology capacity for performance management

Incentives for health-care performance improvement

Performance information and professional improvement

International health system comparisons: from measurement challenge to management tool

Conclusions:

Conclusions

Index

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