Performance-Based Management Systems: Effective Implementation and Maintenance

by Julnes; Patria de Lancer

• ISBN13: 9781420054279
• ISBN10: 1420054279
• Format: Hardcover
• Copyright: 2008-12-22
• Publisher: Routledge

Summary

Expectations for performance management continue to grow in the public sector, but there remains little understanding on how to effectively implement and sustain these systems. This volume discusses the practical challenges involved in performance measurement efforts and provides context-sensitive guidelines to overcome these obstacles. The book presents theoretical background, empirical studies, and recommendations for theory and practice in order to support practical efforts to build successful performance management systems in public organizations. Developing a framework for analysis, the text offers new insight on the factors that affect implementation.

Table of Contents

Making the Case for Performance

Measurement and Performance-Based Management

Introduction Using Performance Measurement Information

Building Theory in Support of Practice

Through a Mixed Methods

Approach Theoretical Framework

Research Methodology Survey Data

Description and Preparation for Hypotheses

Testing Modeling Causal Linkages

Letting Practice Inform Theory

Interpreting Survey Findings

Contextualizing the Quantitative

Model Two Overarching Themes

Summing Up and Moving

Forward

Summary and Final Recommendations for Theory and Practice

Appendix

References

Index

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