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Pamela J. Benoit is Vice Provost for Advanced Studies, Dean of the Graduate School, and Professor of Communication at the University of Missouri-Columbia. She has been awarded the William T. Kemper Fellowship for Excellence in Teaching as well as several other recognitions for contributions to research, teaching, and service.
List of Figures | p. vii |
List of Tables | p. viii |
List of Boxes | p. ix |
Preface | p. xii |
Attitudes and Persuasion | p. 1 |
The Importance of Persuasion | p. 3 |
The Cognitive Approach to Persuasion | p. 20 |
The Source of Persuasive Messages: Credibility | p. 32 |
Ethical Concerns | p. 43 |
Preparing Persuasive Communication | p. 57 |
Purpose and Audience | p. 59 |
Organization: Structuring the Message | p. 75 |
Substance: Support for Your Ideas | p. 92 |
Symbols and Style | p. 113 |
Hostile, Apathetic, Motivated, and Multiple or Mixed Audiences | p. 131 |
Theories of Persuasion | p. 161 |
Consistency Theories of Attitude Change | p. 163 |
Social Judgment/Involvement Theory | p. 178 |
Theory of Reasoned Action | p. 192 |
Critical Consumers of Persuasive Messages | p. 205 |
Persuasion in Advertising | p. 207 |
Persuasion in Political Campaigns | p. 235 |
References | p. 252 |
Index | p. 264 |
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