With many State Boards of Pharmacy either considering, or having already enacted, mandatory registration, certification and/or formal education, the need for a comprehensive and up-to-date pharmacy technician resources has never been greater. This Lab Manual is a technical "workbook" that is used as companion resource toThe Pharmacy Technician: Fundamentals of Practice.Pharmacy Technician or someone studying to become a pharmacy technician.

Workbook/Lab Manual to Accompany
The Pharmacy Technician: Fundamentals of Practice
Preface
History of Pharmacy
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
History of Medicine Timeline
The Continuing Evolution of Pharmacy Practice
Exploring the History of Pharmacy
Lab 1-2
The Professional Pharmacy Technician
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Case Study: Who Is Responsible?
Activity 2-2
Becoming a Certified Pharmacy Technician
Communication & Customer Care
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Case Study: Overcoming Communication Barriers
Case Study: Patient Care
Leaving and Receiving Voicemail Messages
Practicing Effective Communication and Customer Care
Pharmacy Law & Ethics
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Case Study: Legal Matters & Patient Confidentiality
Case Study: Medication Errors & Liability
Case Study: Ethical Considerations
Creating a Pharmacy Law Timeline
Interpreting a Drug Monograph
Terminology & Abbreviations
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Case Study: Lost in Translation
Practice with Abbreviations
Defining Medical Terms
Translating a Medical Record
Community Pharmacy
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Prescription Translation Worksheet
Role Play: Retail Pharmacy Scenarios
Case Study: Privacy/HIPAA
Case Study: Biases
Case Study: Patient Requests Recommendations
Checking a Prescription for Completeness
Counting Pills in a Community Pharmacy
Processing a New Patient
Processing a New Prescription
Processing a Refill Request
Health-System Pharmacy
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Role Play: Health-System Pharmacy Scenarios
Medication Order Translation Worksheet
Case Study: Healthcare professional demands medication
Case Study: Unit dosing
Case Study: Outside request for dosing information on patient
Locating Basic Lab Values
Filling a Medication Order
Processing a Medication Order
Technology in the Pharmacy
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Case Study: Barcoding
Case Study: New software, not so new help
Case Study: New equipment considerations
Case Study: Online Billing
Exploring Technology in the Institutional Pharmacy
Identifying the Parts of a Computer
Inventory Management & Insurance Billing
Review Questions
Pharmacy Calculation Problems
PCTB Exam Practice Questions
Case Study: DEA forms, shipment do not match
Case Study: Out of stock item
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