Philosophy And Practice Of Organizational Learning, Performance And Change

by Gilley, Jerry W; Dean, Peter; Bierema, Laura

• ISBN13: 9780738204611
• ISBN10: 0738204617
• Format: Paperback
• Copyright: 2001-07-11
• Publisher: Basic Books

Summary

In this book, the authors integrate the three dominant approaches to organizational development-learning, performance, and change-to create a dynamic lens through which to analyze any HRD program or initiative.

Author Biography

Jerry W. Gilley is an associate professor in organizational and human resource development at Iowa State University and was formerly the director of organizational and executive development for William M. Mercer, Inc. He lives in Ames, Iowa. Peter Dean is an associate professor of human resource development at the University of Tennessee, visiting professor at the Wharton School of Business, University of Pennsylvania, and editor of the Performance Improvement Quarterly. He lives in Havertown, Pennsylvania. Laura Bierema is an assistant professor at the University of Georgia. A specialist in labor and industrial relations and a former training professional at Allied Signal, she presents frequently on topics of adult and organizational learning. She lives in Athens, Georgia.

Table of Contents

An Overview of the Professional Practice Domains of HRD: Organizational Learning, Performance, and Change	1	(12)
Jerry W. Gilley
The Aim of this Book	3	(3)
An Introduction to the Three Professional Practice Domains of HRD	6	(3)
Organizational Effectiveness: The Ultimate Objective of HRD	9	(1)
Conclusions	10	(3)
Philosophy of Organizational Learning	13	(28)
Laura L. Bierema
Philosophical Frame of Adult Education	15	(16)
Contemporary Learning Frameworks	31	(5)
Learning Philosophy in HRD	36	(2)
Conclusions	38	(3)
Practice of Organizational Learning	41	(26)
Laura L. Bierema
Understanding Learners	42	(5)
Designing Educational Programs	47	(9)
Rapidly Changing Environments	56	(1)
Facilitating Learning	57	(5)
Trends in Organizational Learning	62	(4)
Conclusions	66	(1)
Philosophy of Organizational Performance	67	(26)
Jerry W. Gilley
Origin of the Organizational Performance Domain	67	(6)
Philosophical Underpinnings of Organizational Performance	73	(7)
Principles Underlying Organizational Performance	80	(12)
Conclusions	92	(1)
Practice of Organizational Performance	93	(32)
Jerry W. Gilley
Analysis: The Heart of Organizational Performance Practice	94	(2)
Models of Organizational Performance Practice	96	(27)
Conclusions	123	(2)
Emerging Practices and Roles in Organizational Performance	125	(16)
Jerry W. Gilley
Performance Engineering	125	(5)
Performance Consulting	130	(10)
Conclusions	140	(1)
Philosophy of Organizational Change	141	(18)
Peter J. Dean
Evolution of Thought on Organizational Change	143	(9)
Large Group Interventions Used in Organizational Design	152	(5)
Conclusions	157	(2)
Practice of Organizational Change	159	(32)
Peter J. Dean
Organizational Change	160	(1)
Organizational Change Professionals' Responsibilities, Competencies, and Areas of Expertise	161	(8)
Outcomes of Organizational Change Practice	169	(1)
Two Kinds of Change in Organizations	170	(2)
Organizational Change Tools	172	(1)
Future Search Process	173	(16)
Conclusions	189	(2)
Strengths and Weaknesses of Organizational Learning, Performance, and Change	191	(26)
Jerry W. Gilley
Laura L. Bierema
Strengths of Organizational Learning	191	(6)
Weaknesses of Organizational Learning	197	(4)
Strengths of Organizational Performance	201	(4)
Weaknesses of Organizational Performance	205	(4)
Strengths of Organizational Change	209	(3)
Weaknesses of Organizational Change	212	(4)
Conclusions	216	(1)
Epilogue	217	(2)
References	219	(15)
Index	234