What is included with this book?
Haig R. Nalbandian, Richard A. Guzzo, Dave Kieffer, and Jay Doherty are cofounders and principals of Mercer HR Consulting and are the originators of the groundbreaking theory, tools, and processes in this book. Their work has garnered major media attention in the Wall Street Journal, BusinessWeek, and the Financial Times and on CNN and CNBC.
Preface | |
Introduction: The Last Asset | p. 1 |
Principles | |
Insist on Systems Thinking | p. 17 |
Get the Right Facts | p. 33 |
Focus on Value | p. 57 |
Tools | |
Defining Human Capital Strategy | p. 73 |
Understanding Your Internal Labor Market | p. 81 |
Building Your Strategy | p. 103 |
Applications | |
The People Side of Strategic Shifts | p. 121 |
Making Acquisitions Work | p. 135 |
Better Linking to Customers | p. 149 |
The Implications of Business Risk | p. 163 |
Implications | |
The Investor's Perspective | p. 185 |
New Roles for Chief Executive Officers and Other Leaders | p. 201 |
Managing Your Personal Human Capital | p. 213 |
Into the Future: A Boardroom Conversation | p. 227 |
The Research Roots of the Six-Factor Framework | p. 235 |
The Intellectual Foundations of the New Science | p. 241 |
Notes | p. 259 |
Index | p. 269 |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.