Police Administration

by Cordner, Gary W.; Scarborough, Kathryn E.

• ISBN13: 9781583605509
• ISBN10: 1583605509
• Edition: 5th
• Format: Paperback
• Copyright: 2003-11-01
• Publisher: Elsevier Science Ltd

Table of Contents

Preface	v
Acknowledgments	vii
Part One Basic Considerations	1	(102)
Introduction to Police Administration	3	(20)
Learning Objectives	3	(1)
The Development of Police Administration	4	(4)
The Political Era	5	(1)
The Professional Era	6	(1)
The Community Era	7	(1)
The Social Context of Police Administration	8	(3)
The Political Context of Police Administration	11	(2)
The Legal Context of Police Administration	13	(1)
The Challenge of Police Administration in a Democratic Society	14	(2)
Community-Oriented Police Administration	16	(1)
Ten Guiding Principles	17	(2)
Summary	19	(4)
Discussion Questions	19	(1)
Notes	19	(2)
Suggested Reading	21	(2)
The Nature of Police Work	23	(20)
Learning Objectives	23	(1)
The Evolution of Police Work	24	(4)
Police Discretion	28	(3)
Crime Control, Order Maintenance, or Social Service?	31	(2)
The Core of the Police Role	33	(2)
The Skill of Policing	35	(2)
Management Implications	37	(2)
Summary	39	(4)
Discussion Questions	39	(1)
Notes	40	(2)
Suggested Reading	42	(1)
Police Goals and Systems	43	(22)
Learning Objectives	43	(1)
The Purposes of the Police	44	(8)
The Police Mission	45	(1)
Police Goals and Objectives	46	(4)
Other Important Values	50	(2)
The Systems Concept	52	(5)
Inputs, Processes, Outputs, and Feedback	54	(1)
Types of Systems	55	(1)
Organizations as Systems	56	(1)
The Police Organization as a System	57	(4)
The Police in the Larger System	60	(1)
Summary	61	(4)
Discussion Questions	61	(1)
Notes	62	(1)
Suggested Reading	63	(2)
Police Organizational Tasks	65	(38)
Learning Objectives	65	(1)
The Operations Subsystem	66	(13)
Patrol	67	(1)
Traffic	68	(1)
Criminal Investigation	69	(2)
Vice and Drugs	71	(1)
Organized Crime	72	(1)
Special Operations	73	(1)
Crime Prevention	74	(1)
Juvenile Services	75	(1)
Community Services	76	(1)
School Services	77	(2)
The Administration Subsystem	79	(11)
Personnel	79	(2)
Training	81	(1)
Planning and Analysis	82	(1)
Budget and Finance	83	(1)
Legal Assistance	84	(1)
Information Processing	85	(1)
Public Information	85	(2)
Inspections	87	(1)
Internal Affairs	88	(1)
Intelligence	89	(1)
The Auxiliary Services Subsystem	90	(8)
Records	91	(1)
Communications	92	(1)
Property and Evidence	92	(2)
Laboratory	94	(1)
Detention	94	(1)
Identification	95	(1)
Alcohol Testing	96	(1)
Facilities	96	(1)
Equipment and Supply	97	(1)
Maintenance	97	(1)
Interdependence of Subsystem Tasks	98	(1)
Summary	99	(4)
Discussion Questions	99	(1)
Notes	100	(2)
Suggested Reading	102	(1)
Part Two The Traditional Perspective	103	(110)
Principles and Policies in the Police Organization	105	(36)
Learning Objectives	105	(1)
Authority, Responsibility, and Accountability	105	(3)
Delegation of Authority	108	(2)
The Authority-Level Principle	110	(2)
Key Organizational Principles	112	(8)
Chain of Command	112	(2)
Unity of Command	114	(2)
Span of Control	116	(1)
Grouping Like Functions	117	(3)
Policies and Procedures	120	(10)
Organizational Policy	124	(2)
Organizational Procedures	126	(4)
Organizational Rules and Regulations	130	(1)
Formulation of Organizational Guidelines	131	(2)
Discipline	133	(2)
Summary	135	(6)
Discussion Questions	136	(1)
Cases	137	(1)
Notes	137	(2)
Suggested Reading	139	(2)
Functions of Police Management	141	(38)
Learning Objectives	141	(1)
Management Functions by Level in the Organization	142	(1)
System Building	143	(5)
Interdependence	144	(1)
Environment	145	(1)
Feedback	146	(1)
Change and Organizational Learning	147	(1)
Planning	148	(4)
The Planning Process	149	(2)
Types of Police Plans	151	(1)
Organizing	152	(2)
Staffing	154	(11)
Recruitment	156	(1)
Selection	157	(3)
Training	160	(1)
Assignment	161	(1)
Promotion	162	(1)
Termination	163	(2)
Directing	165	(4)
Development	168	(1)
Dissemination	168	(1)
Reception	169	(1)
Action	169	(1)
Controlling	169	(4)
Summary	173	(6)
Discussion Questions	174	(1)
Cases	174	(1)
Notes	175	(2)
Suggested Reading	177	(2)
The Police Executive	179	(34)
Learning Objectives	179	(1)
Characteristics of Police Executives	180	(1)
The Two Basic Roles of the Police Executive	181	(2)
The Internal Role	183	(8)
Managing	183	(1)
Leading	184	(2)
The Pursuit of Excellence	186	(3)
Reinventing Government	189	(2)
The External Role	191	(13)
Politics	192	(2)
Other Government Agencies	194	(3)
Criminal Justice Agencies	197	(1)
The Media	198	(2)
The Community	200	(2)
Police Unions	202	(2)
Police Executive Styles	204	(3)
The Administrator	205	(1)
The Top Cop	205	(1)
The Politician	206	(1)
The Statesman	206	(1)
Summary	207	(6)
Discussion Questions	208	(1)
Cases	208	(1)
Notes	209	(2)
Suggested Reading	211	(2)
Part Three The Human Perspective	213	(76)
The Individual in the Police Organization	215	(28)
Learning Objectives	215	(1)
The Individual as a Subsystem	216	(1)
Attitudes	217	(6)
Roles	223	(2)
Self-Concept	225	(3)
Motivation	228	(5)
Force and Coercion Model	228	(1)
Economic/Machine Model	229	(1)
Affective/Affiliation Model	229	(1)
Growth--Open System Model	229	(3)
A Modest Theory of Motivation	232	(1)
Perception	233	(2)
Communication	235	(4)
Summary	239	(4)
Discussion Questions	239	(1)
Cases	239	(1)
Notes	240	(1)
Suggested Reading	241	(2)
Groups in the Police Organization	243	(22)
Learning Objectives	243	(2)
Groups in Police Organizations	245	(2)
Elements of Behavior in Groups	247	(3)
Basic Aspects of the Group Social System	250	(2)
Emergent System Development	252	(2)
Consequences of the Emergent System	254	(2)
Group Cohesiveness and Productivity	256	(1)
Varieties of Intergroup Behavior	257	(3)
Summary	260	(5)
Discussion Questions	261	(1)
Cases	261	(1)
Notes	262	(1)
Suggested Reading	263	(2)
Leadership in the Police Organization	265	(24)
Learning Objectives	265	(2)
The Police Leader as a Subsystem	267	(1)
The Functions of Leadership	268	(4)
Definition of Structure	268	(1)
Coordination Control	269	(1)
Goal and Norm Clarification	269	(3)
Sources of Influence	272	(3)
Position Power	272	(1)
Coercion Power	273	(1)
Reward Power	273	(1)
Expert Power	274	(1)
Charisma Power	274	(1)
Styles of Leadership	275	(2)
Autocratic Style	275	(1)
Bureaucratic Style	275	(1)
Diplomatic Style	276	(1)
Participative Style	276	(1)
Free-Rein Style	277	(1)
Theories of Leadership	277	(5)
Fiedler's Situational Theory	278	(1)
The Blake/Mouton Grid	279	(1)
Hersey and Blanchard's Theory	280	(2)
Emotional Intelligence	282	(1)
The Environment of Police Leadership	283	(2)
Summary	285	(4)
Discussion Questions	285	(1)
Cases	285	(1)
Notes	286	(1)
Suggested Reading	287	(2)
Part Four The Strategic Management Perspective	289	(160)
Information in the Police Organization	291	(36)
Learning Objectives	291	(1)
Organizational Communication	292	(7)
Communication Channels	292	(3)
Communication Directions and Barriers	295	(4)
The Importance of Information	299	(1)
Information and Police Decisionmaking	300	(5)
Street-Level Decisions	300	(1)
Supervisory Decisions	301	(1)
Allocation Decisions	302	(1)
Strategic and Tactical Decisions	303	(1)
Policy Decisions	304	(1)
Administrative Decisions	304	(1)
Police Information Systems	305	(6)
Operations Information Systems	306	(2)
Command and Control Systems	308	(1)
Management Information Systems	309	(2)
Analysis of Police Information	311	(6)
Crime Analysis	311	(2)
Other Types of Problem Analysis	313	(1)
Operations Analysis	314	(2)
Intelligence Analysis	316	(1)
Implications of Community Policing	317	(1)
Rational Police Decisionmaking	317	(4)
Bounded Rationality	319	(1)
Controlling Decisionmaking	320	(1)
Summary	321	(6)
Discussion Questions	322	(1)
Notes	322	(4)
Suggested Reading	326	(1)
Evaluating Police Performance	327	(36)
Learning Objectives	327	(1)
The Importance of Evaluating Police Performance	328	(2)
Issues in Police Performance Measurement	330	(5)
Goals and Criteria	330	(1)
Objective and Subjective Measures	331	(1)
Quantity versus Quality	332	(1)
Reliability and Validity	333	(1)
Cause and Effect	334	(1)
Individual Performance Appraisal	335	(12)
Methods of Performance Appraisal	340	(1)
Work Production Methods	340	(1)
Rating Scales	341	(3)
Rank Ordering	344	(1)
Paired Comparisons	344	(1)
Forced Distribution	344	(1)
Checklists	345	(1)
Forced Choice	345	(1)
Critical Incidents	345	(1)
Other Considerations	346	(1)
Evaluating Programs and Strategies	347	(3)
Input, Process, Output, and Outcome	347	(2)
Monitoring	349	(1)
Inside versus Outside Evaluation	350	(1)
Evaluating Overall Organizational Performance	350	(6)
Summary	356	(7)
Discussion Questions	357	(1)
Notes	358	(2)
Suggested Reading	360	(3)
Police Strategies and Tactics	363	(34)
Learning Objectives	363	(2)
Crime Control Strategies	365	(16)
Preventive Patrol	365	(2)
The Kansas City Preventive Patrol Experiment	367	(1)
Immediate Response to Calls	368	(3)
Follow-Up Investigations	371	(3)
Refinements	374	(1)
Patrol Refinements	374	(2)
Rapid Response Refinements	376	(2)
Investigative Refinements	378	(1)
Problem-Oriented Policing	379	(2)
Community Relations Strategies	381	(5)
Public Relations	381	(1)
Crime Prevention	382	(1)
Foot Patrol	383	(1)
Community Policing	384	(2)
Specific Problems and Issues	386	(4)
Domestic Violence	387	(1)
Missing Children	388	(1)
Drug Control	389	(1)
Summary	390	(7)
Discussion Questions	390	(1)
Notes	391	(4)
Suggested Reading	395	(2)
Police Organizational Improvement	397	(32)
Learning Objectives	397	(1)
The Human Development Approach	398	(14)
Theory X and Theory Y	399	(2)
Management by Objectives	401	(2)
Job Enrichment	403	(1)
Participative Management	404	(2)
Organization Development	406	(1)
Quality Leadership	407	(1)
Police Education	407	(2)
Police Professionalization	409	(1)
New Approaches to Training	410	(1)
Civilianization	411	(1)
Cultural Diversity	411	(1)
The Structural Design Approach	412	(4)
Classical Theory	413	(1)
Contingency Theory	413	(1)
Police Organizational Structure	414	(2)
The Strategic Management Approach	416	(6)
Patrol Allocation	417	(1)
Command Accountability	418	(1)
Total Quality Management	419	(1)
Police Organizational Health	419	(1)
Corporate Strategies of Policing	420	(2)
The Learning Organization Approach	422	(2)
Summary	424	(5)
Discussion Questions	425	(1)
Cases	425	(1)
Notes	425	(3)
Suggested Reading	428	(1)
Contemporary Issues in Police Administration	429	(20)
Learning Objectives	429	(1)
Three Contemporary Themes	430	(6)
Community Engagement	430	(2)
Collaboration	432	(3)
Globalization	435	(1)
Five Contemporary Issues	436	(9)
Racial Profiling	436	(2)
Mass Media	438	(2)
Cybercrime	440	(2)
Technology	442	(1)
Terrorism and Homeland Security	443	(2)
Summary	445	(4)
Discussion Questions	446	(1)
Notes	446	(2)
Suggested Reading	448	(1)
Case Studies	449	(46)
Case 1 The Energetic Chief	451	(4)
Case 2 The Peripatetic Sergeant	455	(6)
Case 3 The Yuletide Remembrance	461	(6)
Case 4 The Chief Who Played King	467	(6)
Case 5 Cod Bay	473	(2)
Case 6 Tulane City	475	(2)
Case 7 Rixton	477	(2)
Case 8 The Nervous Planner	479	(12)
Case 9 The Prescott Valley Project	491	(4)
Name Index	495	(2)
Subject Index	497